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Lead Salesforce Solution Engineer

Date Posted: May 13, 2019

Location: Whippany, NJ, US, 07981

Company: MetLife

Job Location: Whippany, NJ


Role Value Proposition: 

This position serves as the Lead Technical Solutions Engineer for Salesforce supporting customer relationship processes across MetLife Investments.  These include but are not limited to the sales process automation, pipeline, deal originating, reporting, client servicing, and system integrations. This position has significant impact in all areas of the company ensuring that mission critical services and applications are provided in a timely and efficient manner supporting MetLife Investment Management business.   This position will serve as the technical liaison between the Investments business and development team and will assist with requirements, development, and management of solutions ensuring standards, governance and best practices utilizing the platform.


Key Responsibilities:

  • Manage, coordinate and solution with various internal teams such as Development, QA, and Production support in an Agile software development environment
  • Determine implementation roadmap for Salesforce Architecture across all business units
  • Coordinate the collection of global business requirements and the documentation of system configuration and integration specifications, test plans and use cases
  • Maintain awareness of the rapidly changing technology environment and how new technologies can positively impact client
  • Identify process challenges and implement appropriate corrections or enhancements


Essential Business Experience and Technical Skills:


  • 3+ years of relevant experience
  • Certified Salesforce admin with significant systems implementation and administration experience in a large financial services company with Sales, Service and Marketing Cloud
  • Experience integrating Salesforce with other internal applications
  • Practical experiences in the entire SDLC from solution definition, solution architecture definition to design, development and testing of application
  • Experience in Asset Management or financial services industry
  • Strong organization, communication and interpersonal skills with ability to effectively communicate with senior management
  • Ability to troubleshoot and mitigate complex customer, departmental and procedural issues resulting in sound solutions
  • The candidate should have strong business acumen and implementation experience with Salesforce required, preferably in the Investment Management industry.
  • Bachelor’s degree required, preferably in technology related field



  • Salesforce certification/s
  • Experience with investments / asset management


Business Category

Investments IT


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 109349 

Nearest Major Market: New Jersey