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Associate - Loan Asset Manager

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Date Posted: Aug 10, 2022

Location(s): Whippany, NJ, US, 7981

Company: MetLife

Role Value Proposition: 

MetLife Investment Management (MIM) is a premier asset manager with breadth across various asset sectors and global markets, and strong asset-liability management capabilities.  With over $669 billion combined domestic and international general account portfolio and a multi-billion-dollar annual cash flow, Investments is an important contributor to MetLife’s financial performance.  MIM’s Real Estate Equity Group sources commercial real estate investments through seven regional offices in the U.S. and international offices in London, Tokyo, Mexico City and Santiago, and currently manages an equity portfolio of approximately $37 billion dollars.    


Global Real Estate and Agricultural Investments maintain a portfolio invested in commercial real estate and agricultural mortgages, as well as real estate equities. Real Estate Investments sources and manages commercial real estate investments through seven regional field offices in the U.S. and International field offices in London, Tokyo, Mexico City and Santiago.  This role will be responsible for loan asset management, servicing, surveillance, and mortgage ratings for commercial real estate loans owned by MetLife’s general account and third-party investors. The role will be centralized in Whippany, New Jersey and will support loan asset management responsibilities across all domestic and international regional offices. They will also assist across all domestic regional office with closing new loan originations, as needed.


Key Responsibilities:

  • Focus on Loan Management coverage supporting all Commercial Products.
  • Responsible for loan asset management and servicing matters including payoffs, prepayments, lease reviews, SNDA’s, reserves/draw requests, escrows, cash management, loan assumptions, substitutions, property releases, financial reporting, inspections, post-closing items, and other borrower requests on assigned loan portfolio.
  • Coordinate and assist with mortgage refinances, modifications, extensions, and transfers.
  • Track required reporting (e.g., income projections, general authorizations, and ad hoc data collection efforts).
  • Support mortgage originators on new loan transactions and manage the closing process; including, allocation, rate lock, coordinating-third party consultants (appraisal, lease abstracts, insurance, etc.), due diligence, reviewing loan documents, estoppels, perform OFAC due diligence and clear OFAC issues, review settlement statements, prepare funding memos, liaison with accounting / wire transfer unit, complete loan servicing setup accurately and in required time frame.
  • Complete loan set up and confirm data accuracy across accounting, third party servicing and management information systems.
  • Monitor loan/property performance and raise any concerns noted.
  • Responsible for full understanding and detailed review of quarterly financials.
  • Prepare annual mortgage valuations via customary approaches including DCF, direct cap, and sales comps.  Coordinate and review the servicer prepared OSAR financial analysis.  Remain abreast of market research, and valuation trends for the overall U.S. market.
  • Partner with mortgage originators, loan managers, analysts, risk management (internal and external), internal departments, third-party servicers, appraisers, regional architects, third party vendors, and legal counsel (in-house and external) on routine tasks and ad-hoc requests.
  • Work closely with Head of Loan Management and Servicing on System Separation project and new loan management solution.  


Essential Business Experience and Technical Skills


  • 5+ years of commercial real estate experience with various property types including office, retail, industrial, multi-family, and hotels preferred. Experience should include knowledge of loan documents including loan agreements, promissory notes, deed of trust, guarantees, escrow agreements, leases and SNDA’s.
  • 2+ years of experience with commercial real estate valuation and market fundamentals.
  • Proficiency with ARGUS Enterprise, Word, Excel, and PowerPoint.
  • Team oriented with excellent communication, organizational and time management skills.  Ability to flex and support multiples regions based on workload needs.


  • Bachelor’s Degree required, preferably in an applicable business-related field.


Business Category



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At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 127104