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Business Architecture Team, Manager, GG12

Date Posted: Mar 30, 2021

Location: Tokyo, JP

Company: MetLife


  • Optimize company-wide business architecture to maximize corporate value with long-term view for better customer experience, employee engagement and higher efficiency/effectiveness
  • Support building mid-term strategy and identify key capabilities to be enhanced
  • Design business architecture aligning with IT architecture and its roadmaps
  • Clarify business requirements, analyze as-is pain points, design to-be business model and calculate business cases in terms of customer/producer experiences and internal operating models (e.g., process, organization, technology)
  • Support streamlining project portfolio considering engagement dependency and overlaps
  • Lead and motivate project members consist of cross-functional departments for the successful project delivery
  • Offer constructive ideas, influence and negotiates on high impact, high risk and highly complex situations
  • Establish business architecture framework, tool, methodology, and develop/maintain business values and capabilities
  • Support Lead Business Architect in the overall direction, guidance and definition of the business architecture to effectively support business strategy



  • 10 years of experience in related fields such as business architecture, enterprise architecture, strategy planning or business process re-engineering with the deep knowledge of those concepts and methodologies
  • Demonstrated experience optimizing and simplifying complex business processes, technology and change programs across a complex organization


  • Communication and program management skills, and the ability to work effectively with IT management and staff
  • Ability to influence, negotiate and constructively challenge to achieve quality improvement
  • Ability to work independently with flexibility and focus in a dynamic environment
  • Ability to create concrete plan (target) and lead team members toward the goals effectively
  • Execution capability with speedy manner even if it has various difficulties


  • Extensive knowledge of systems architecture, process modeling and excellent analytical ability, consultative skills
  • Analytic and strategic thinker capable of translating senior-level direction and corporate policies and procedures into structured, practical, efficient and effective business processes
  • Excellent capability of charting which everyone can understand easily, and presentation which can transmit the key messages simply and clearly


  • Bachelor’s degree and related field experience required; Advanced degree preferred
  • 10 years professional experience, preferably within insurance, financial services or management consulting firms


  • Bilingual (expert level fluency) with English and Japanese
  • Excellent oral and written communication skills


  • Strong relationship building and interpersonal skills with the ability to work with stakeholders from all levels
  • Well organized with ability to lead others in a team environment