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Remittance Billing Analyst IV

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Date Posted: Jun 17, 2022

Location(s): Tampa, FL, US, 33647

Company: MetLife

Job Location: Virtual within a commutable distance of Tampa FL


Role Value Proposition: 

This position works closely with their Service partners to manage posting and reconciliation efforts for large complex Specialty Market relationships.


Key Responsibilities:  

  • Advanced level subject matter expert, subject to minimal supervision.
  • Handles extremely complex and/or high dollar amount transactions posting and reconciliation activities.
  • Researches and resolves complex reconciliation, banking, billing, collection, or payment methodology problems.
  • Serves as a point of contact for escalated case reconciliation inquiries.
  • Completes special projects as assigned.


Essential Business Experience and Technical Skills:


  • 5+ years of business experience with 3-4 years of related work experience.
  • Proficient with Microsoft Office Excel; VLOOKUP, Pivot table
  • Customer Service or Account Management experience
  • Strong communication skills, both written and verbal
  • Ability to multi-task and handle high volumes of work in a fast-paced environment.
  • High School Diploma



  • Working knowledge of GroupFacts
  • Excellent organizational skills
  • Microsoft Office suite proficient


Business Category

Group Benefits


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Nearest Major Market: Tampa