Share this Job

Manager - Accounting (Financial Controls & Billing)

Apply now »

Date Posted: May 4, 2022

Location(s): Tampa, FL, US, 33647

Company: MetLife

Position:  Manager- Accounting (Financial Controls & Billing)


Job Location:  Virtual but must be commutable to the Tampa, Florida MetLife office


Role Value Proposition


This position will support RIS Operations and Service with a focus on managing the Financial Controls and Billing teams.  The Financial Controls team is responsible for the accounting from the administrative systems are appropriately recorded on the ledger to ensure accurate financial reporting. This also includes monitoring lockbox and wire receipts, recording incoming deposits, preparing manual journal entries, reconciling cash/suspense accounts. The Billing Services team is responsible for performing accounting functions to record Service Agreement Benefit Payments and pre-tax deductions. This also includes the calculation of contractual expenses, service fees and the associated invoicing.


Key Responsibilities:  


  • Ensure that all relevant service standards and financial accountability goals are met consistently, and a high level of customer service is provided to both internal and external customers.
  • Oversee cash and suspense account reconciliations including assisting with researching unrecorded activity and clearing reconciling items timely
  • Support the month end close process through timely and effective review of journal entries
  • Ensure that monthly deliverables are met for expenses/transfers, month-end balance sheet certifications as well as waivers and/or write-offs as applicable
  • Provide mentoring and coaching to team members as appropriate
  • Develop and ensure teams use standard repeatable business processes
  • Translate senior management vision and assists with developing the department’s vision, strategy, service levels, and business objectives. Communicates vision and strategy to staff
  • Propose, evaluate, and implement process improvements to increase efficiency and effectiveness
  • Partner with other operational areas to build strong working relations and improve workflow and organizational issues
  • Ensure all internal and external audits have been fully coordinated and thoroughly addressed within their specified timeframes
  • Identifies, locates, and provides needed training and resources.
  • Perform other duties as assigned or required

Required Experience:

  • 4-year college degree in Accounting or Finance 
  • 5+ years related experience
  • Knowledge of performance management
  • Effective oral, written and interpersonal communication skills, strong analytical and problem-solving skills
  • Strong reporting skills, deadline-oriented, and effective time management
  • Accuracy, attention to detail, proactive and sense of urgency


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 124683


Nearest Major Market: Tampa