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Account Management Consultant

Date Posted: Oct 15, 2021

Location: Tampa, FL, US, 33647

Company: MetLife

Job Location:     Tampa, FL and McLean, VA

 

Role Value Proposition: 

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities.  The US Business Team is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will provide cross-market support functions across both regional and local markets in a field office.

 

Key Responsibilities: 

  • Supports Senior sales staff in the internal and external post-sale activities associated with the acquisition of new business and in maintaining existing client relationships
  • Conduct post-sale enrollment meetings; presenting product information, distributing approved materials, collecting forms and answering questions
  • Promotes, organizes, and attends enrollment meetings and benefit fairs for assigned customers
  • Works with internal partners to resolve escalated issues, request needed plan performance reporting and develop marketing plans
  • Actively participates in finalist meetings for prospective customers, stewardship meetings for existing customers and broker meetings to discuss both
  • Demonstrates strong client-specific product knowledge and provides consultative assistance on issues related to their plans
  • Tracks renewal status and margin position, negotiation of rates, working with underwriting to request alternate plan designs as necessary and initiation of amendments borne out of final decisions Mentors newly hired associates and assists with process training

 

 

Essential Business Experience and Technical Skills:

Required:

  • High School diploma
  • 5+ yrs. related experience in customer service experience and Life and Health license.
  • Excellent presentation skills, oral and written communication skills

 

 

Preferred:

  • Bachelor’s degree
  • Strong organizational skills
  • Ability to recognize opportunities to recommend new product offerings
  • Strong customer satisfaction focus

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

       

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

 

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

MetLife maintains a drug-free workplace.

 

 


Nearest Major Market: Tampa