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Consultant I - Case Implementation

Date Posted: Jan 10, 2019

Location: Aurora, IL, US, 65054

Company: MetLife

Job Location: Aurora, IL                                


Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. This candidate is responsible for planning and managing the conversion of new clients plan data and installation of new plans. Reviews sold plans and project timelines with Sales to identify any non-standard provisions or services that may impact cost or MetLife’s ability to meet/exceed customer expectations. Participate in Sales Finalist Presentations and negotiate plan design features and administrative services.


Key Responsibilities:

  • Perform moderately complex pre-Implementation processing tasks.
  • Assist coordinating day-to-day client service requests.
  • Intermediate level subject matter expert.
  • Works on moderately complex projects.
  • Establish positive relationship with brokers; serve as point of contact throughout process.

Essential Business Experience and Technical Skills:


  • 3+ years relevant business experience
  • Strong problem solving, communication and customer service skills
  • Detail oriented and organized



  • Bachelor’s Degree preferred
  • Client-facing Project Management experience preferred



"At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 106861 

Nearest Major Market: Jefferson City
Nearest Secondary Market: Columbia Missouri