Team Leader - Operations

Position Summary

•  To calculate retirement benefit eligibility of annuitants as per different plan procedures, MetLife guidelines and US Insurance industry standards

Job Responsibilities

• Calculate benefit eligibility of annuitants as per annuity plan of insureds & include it in Retirement package
• Follow HIPAA guidelines
• Excellent knowledge of Annuity plans and benefit calculation procedures
• High proficiency in mathematical & calculation skills
• Usage of excel to make quick calculations
• Internal communication with MetLife stakeholders (written, verbal & communication)
• Lead conference calls with stateside to discuss benefit calculation procedures
• Read & infer contracts provisions to determine correct benefit & associated calculation
• Any other essential function that may occur from time to time as directed

Education, Technical Skills & Other Critical Requirement

Education

Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.

Experience

(In Years)

3+ Years of experience in Benefit Calculation / Premium calculation / Underwriting calculation etc

Technical Skills

• Knowledge about the Insurance industry in US
• Knowledge about US Culture
• Knowledge of Insurance principles
• Knowledge of Annuities
• Should be able to use excel to do prompt calculations of benefits
• Proficiency in English language – Written, comprehension & verbal skills
• Excellent Communication skills – should be able to read, interpret business documents.
• Analytical and interpersonal skills
• Excellent mathematical skills
• Escalate issues if required
• Data gathering ability/ Eye for detail
• Team work/ Managing Self / Adaptability
• Ability to work successfully in production driven environment
• Adaptability to change
• Ability to work on routine/standardized transactions
• Excellent verbal & written communication skills