Sr. Associate - Technology Services

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Date Posted: May 17, 2023

Location(s): Noida, IN

Company: MetLife

Sr. Associate - Technology Services


Position Summary



The team performs the MetLife’s User Access Certification by running campaign as per certification cycle due on Access Central tool. Compliant to IT Risk and Security by providing access to users limited to their job profile. Participate in SOX/ SAS 70 audits for artifacts validation and clearance. Manage and answer emails received in the mailbox related to all Governance activities run under IAM and access Central Tool navigation.


  • Testing of users and entitlements across all the applications used in MetLife
  • Participate in SOX/ SSAE18/ SOC2 audits for artifacts validation and clearance
  • Segregate users of these applications into various risk categories
  • Certify their access for appropriateness For Audit
  • Create Segregation of Duties (SOD) Matrix for each application
  • Deleting users with inappropriate access from the application
  • Performing check on all the terminated users and their access to various applications
  • Perform testing across all platforms/ infrastructures and for Brighthouse and DXC users



Job Responsibilities


  1. Responsible for gathering correct information from application owner / contact to create security profile for the application used in MetLife
  2. Conducting meetings to achieve the requirement for Global Governance Review
  3. Prepare and upload the certification workbook on Access Central and send email to certifying managers for user certification decisions ( Keep / Delete )
  4. Creation of Segregation of Duties (SOD) matrix post receiving certification decisions from certifying managers
  5. Identification of system, functional and duplicate accounts in the application and perform certification campaign for their certification
  6. Timely follow up with the certifying managers to provide certification decision in time to avoid revocation of access
  7. Prepare and share Evidence Summary File with the application owner and seek approval if deemed appropriate before the campaign ends
  8. Open and keep track of archer finding for greater than read access users in the application



Knowledge, Skills and Abilities




  • IT Graduate
  • IT Risk and Security knowledge
  • MS Office




  • 3 years of Experience of IT Risk & Security Audit & Compliance
  • Hands on work experience in User Entitlement Certifications
  • Must process problem solving, planning, and analytical skills to drive continuous improvements



Knowledge and skills (general and technical)

  • Thorough knowledge of User Entitlement and Certifications
  • Exposure to IT Archer Findings
  • Exposure to Active Directory Console and Quest
  • Exposure to enterprise share-point
  • Intermediate MS Office skills



Other Requirements (licenses, certifications, specialized training – if required)

  • Certified Identity Management Professional (CIMP) preferred
  • Cloud Identity and Access Manager (CIAM) Certification desirable


Working Relationships


Internal Contacts

(and  purpose of relationship):


  • All Internal GOSC Stake Holders


External Contacts

(and purpose of relationship) – If Applicable


  • Stateside Client/ Engineers from different regional Security teams (Such as Country/Regional Head for Monitoring/Containment)




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.