Assistant Manager

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Date Posted: May 1, 2024

Location(s): Noida, IN

Company: MetLife

Assistant Manager


Basic Function

This position is expected create various reports, decks, slides for reports etc to leadership team. He/She will be expected to perform analytics on data received from various functions, do reporting and governance activities, dashboarding and small utility tool development using VBA/power Query, PowerPivot, Power BI, advanced Excel along with any other adhoc work that comes across.



Essential Functions:

  • Responsible for the working on LOB level data and present it effectively
  • Should be able to do multi-tasking
  • Should have analytical mindset to ensure that there are enhancements done to the data set
  • Work closely with Customer and team to achieve all the expectation
  • Handle all the MIS related Customer and Management level reporting
  • Attend conference calls related to Absence set-up issues/topics and provide consultation relative to resolution and next steps
  • Good understanding of performance attributes i.e TAT, Quality, productivity, efficiency and effectiveness
  • Support internal/external projects for the building of business requirements, design input
  • Identify, solution and implement process and system improvements through continuous business and procedural analysis
  • Extract existing data to calculate/format into presentable reports, charts and graphs. Add insight/draw inferences from raw data. Identify data anomalies, critically analyze and propose corrections
  • Based on the weekly/monthly statistical analysis (Pareto, Histogram, Scatter Plot, Box Plot, Bubble Graphs, Bar, Line, Pie & Control charts) prepared on the above mentioned key metrics
  • Performs other duties as assigned or required.


MetLife internal partners

  • Manager/SM/SDL for the purpose of training, reporting performance, escalation handling, clarifying concerns, and seeking feedback and support External Contacts


Primary External Interactions

  • Cross – Functional

Organizational Relationships


Reports To:                                                                                         Supervises:






Technical Skills

  • Ability to comprehend requirements and conceptualize data analysis and visualization
  • Strong data analysis and superior problem-solving skills
  • Strong PC Application Skills (MS Office, including PowerPoint and Advanced Excel) and Using Excel Productively
  • Strong VBA and macro development skills
  • Working knowledge of Power Query
  • Proficient in Data & Business Analysis and Ability to break complex data and evaluation insights clearly and concisely
  • Ability to communicate effectively both orally and in writing with various levels, including understanding, documenting complex ideas and requirements into actionable steps
  • Must be flexible to mirror / overlap US Daytime work hours
  • Power BI and Power query will have additional advantage


Soft skills (Mandatory / Desired)

  • Excellent communication skills - both written and oral with the ability to explain complex subject matter to both technical and non-technical audiences so that issues are understood quickly and stakeholders are suitably engaged.
  • Ability to drive continuous process improvement including the development of new processes and systems
  • Experience with a change culture and fast paced developments.
  • Self-starter & self-motivated, well organized and flexible with a sense of urgency approach
  • Used to a fast pace of working and willing to commit to long working hours to achieve project deadlines when required
  • Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment
  • Self-disciplined, Self-Initiating and result oriented
  • Ability to work with multiple stakeholders across
  • Ability to proactively escalate issues when required
  • High energy and resilience level


Education Requirements

  • Bachelor’s degree in related field or equivalent experience


Work Experience Requirements

  • 2-3 years relevant workplace experience in all work products
  • Proficiency with software such as MS Office, MS Outlook, MS Project
  • Strong computer skills, including proficiency with Excel identifying and understanding differences and similarities within multiple large data sets and software applications




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

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