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Assistant Manager - Technology Services

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Date Posted: Jun 19, 2022

Location(s): Noida, IN, 0

Company: MetLife

Position Summary:


  •  Team Leader - Production Support


Looking for a Java Developer with experience in production support, building high-performing, scalable, enterprise-grade applications who will lead a production support team. Production Support Lead roles and responsibilities include managing production support team, Java/Java EE application development while providing expertise in the full software development lifecycle and production support.

Job Responsibilities:


  • Production Support Lead responsibilities include designing and developing high-volume, low-latency applications for critical systems and delivering high-availability and performance


  • Contribute in all phases of the development lifecycle


  • Prepare and produce releases of software components


  • Provide L3 support for the issues forwarded by L1/L2 team within defined SLAs.


  • Understand the current technology stack and process quickly


  • Monitor applications and systems on daily basis for optimal performance and issues.


  • Monitor daily jobs and processes and remediate issues with files, data, jobs etc.


  • Detect and troubleshoot issues and provide RCA.


  • Be proactive and anticipate/handle issues before processes break.


  • Provides after hours oncall production support on rotating basis.


  • Ownership of the production environment.
  • Perform Incident and problem management.



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.