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Assistant Manager - Technology Services

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Date Posted: Apr 30, 2022

Location(s): Noida, IN, 0

Company: MetLife

Assistant Manager - Technology Services


Position Summary


The position requires a senior level Windows/Vmware server administrator to provide MetLife business customers with best in class support services.   We are seeking a senior level distributed Server Administrator with strong Windows Server and Vmware skills.   The candidate must have a strong x86 hardware background and be familiar with HP Proliant stand alone, HP Blade System platforms, Cisco UCS, and  EMC SAN storage.   Knowledge of VCE vBlock is a must. The successful candidate will be working with various enterprise application development and core services teams to implement and maintain Windows Server 2008/2012/2016 on x86 hardware platforms as well as installing and maintaining VMWARE ESX servers and vms.  The candidate will be responsible for adhering to documentation for the installation, maintenance, support, and hardware/software procedures for enterprise Windows ESX host and VM.


Job Responsibilities


  • Installs and configures Windows server hardware and software, to include physical and virtual servers, Windows Server, Active Directory, IIS, VMware ESX, Virtual Center, and VMotion.
  • Troubleshoots Windows and ESX server and OS issues. Independently utilizes all available resources (knowledge bases, online resources, etc.) to ensure timely resolution of server issues.
  • Develops operating procedures for system administration activities including and system maintenance.
  • Follows operating procedures and utilizes established support tools for analysis and reporting requirements.
  • Executes a planned program of virus updates, patch and service pack management.
  • Performs regular system maintenance, hardware and software upgrades, physical to virtual migrations and performance tuning.
  • Interfaces with Network Engineers, Storage Engineers, OS Engineers, Database Administrators and Application Teams to optimize systems use and configuration.
  • Actively participates in project planning to ensure timely and successful completion of projects assigned to Windows server team.
  • Provides technical knowledge and recommendations to staff members as required.
  • Provides installation support for new applications and software releases.
  • Interfaces with hardware vendors to maintain and schedule repair of equipment in a timely manner and /or provide hardware repair and maintenance as required.
  • Provide on-call 24 x 7 support.
  • Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
  • Utilize Powershell and Vbscripts in support of automation of common day to day operations.




Knowledge, Skills and Abilities




  • Bachelor’s degree in Computer Science or related discipline or equivalent work experience required.
  • Experience with Cisco Unified Computing System.





  • 6-8+ years of experience in all phases of enterprise installation and maintenance of hardware and software systems, network and operating systems and storage management



Knowledge and skills (general and technical)

  • Proactive. Possesses a keen ability to anticipate, identify and overcome hurdles.
  • Excellent knowledge of operating systems and subsystems, systems software, enterprise design and software and storage management
  • Excellent knowledge of network hardware and software, infrastructure and design, topologies and protocols.
  • Strong analytical and documentation skills.
  • Excellent teamwork and communication skills, both verbal and in writing.
  • Ability to foster strong partnerships with business customers, peer groups and vendors.
  • Strong customer service focus.
  • Excellent problem solving skills
  • Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality.
  • Excellent writing and documentation skills.
  • Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences.
  • Ability to play a vital role in high visibility assignments.
  • Shares ideas and knowledge.


Other Requirements (licenses, certifications, specialized training – if required)

  • Strong Powershell and VBscripting skills.
  • Entensive experience in Red Hat Linux 5.X 6.X and 7.X on x86 hardware and Windows 2008/20012/2016 administration support and VMware ESX management is a must.



Working Relationships


Internal Contacts

(and  purpose of relationship):


  • All Internal GOSC Stake Holders


External Contacts

(and purpose of relationship) – If Applicable


  • All External GOSC Stake Holders




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.