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Director, Projects/ Programs

Date Posted: Sep 14, 2018

Location: NY, NY, US, 10166

Company: MetLife

Job Location: United States : New York : NY  Alternate Job Location : United States : North Carolina : Cary  


Role Value Proposition:

The Director of Projects/Programs is accountable for delivering full value realization of large, strategic MetLife initiatives through day-to-day program management.  This role is responsible for leading large programs/projects from the planning phase where the business case is approved and funding is secured through implementation and closure where the business benefits are delivered. Throughout this journey, the Director of Projects/Programs addresses obstacles that impact the successful implementation of the business objectives.  The Director of Programs/Projects ensures that key stakeholders are working together on shared deliverables and that the sponsors and senior management are constantly informed of the initiative’s progress to plan.


Key Responsibilities: 

  • Directs a team of managers responsible for the implementation of MetLife strategic programs and projects to achieve full value realization by delivering benefits, budget and timeline to meet the approved business case
  • Demonstrates management rigor, data-driven decision-making and a spirit of continuous improvement by implementing a practical yet robust program governance framework focused on value delivery through leadership, analysis and insights
  • Integrates workstream milestones into overall program schedule, tracks, and provides reporting at a tactical and executive level
  • Utilizes a practical framework to identify, catalogue, track and manage key dependencies and integration points between major workstreams from planning through execution
  • Identifies, escalates and resolves risks and issues related to migration schedules and dependencies that threaten the successful delivery of the program benefits, budget and timeline
  • Facilitates continuous communication and dialogue between teams where dependencies and integration points, or the potential for such, exist
  • Fosters an environment of critical thinking, intellectual rigor, collegial challenge and collaboration between major programs and workstreams and creates channels that allow the flow of information to take place easily across program areas
  • Implements rigorous program governance and reporting processes to keep stakeholders informed and engaged
  • Identifies variances to schedule, scope, benefit and budget and drives the change control process to ensure that the program is aligned to business objectives


Essential Business Experience and Technical Skills:


  • Expert in using program management concepts, practices, processes and tools
  • Strong record of success managing large enterprise projects
  • 8 to 10 years of program/project management experience
  • Active certification in project management (PMP) strongly preferred
  • Strong people management and coaching skills
  • Excellent relationship, communication building, facilitation and presentation skills
  • Ability to manage multiple priorities
  • Passion for problem solving and overcoming challenges
  • Strong interpersonal, conflict resolution and negotiation skills
  • Undergraduate degree required



  • Strong information technology skills and a high level of proficiency with common business software including the MS Office Suite
  • Consulting experience in program and project management
  • MBA or other advanced degree preferred


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 103263 

Nearest Major Market: New York City