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Regional Anti-Financial Crime Compliance Lead - Asia

Date Posted: Oct 9, 2021

Location: Kuala Lumpur, MY

Company: MetLife

Regional Anti-Financial Crime Compliance Lead - Asia


Job Location: Kuala Lumpur


Role Value Proposition: 

Corporate Ethics and Compliance (“CEC”) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CEC provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CEC is part of Global Risk Management (GRM) and maintains a matrixed reporting line to Legal Affairs.


Within CEC, the Global Anti-Financial Crime (AFC) Compliance program has responsibility for the oversight of MetLife’s global compliance programs related to anti-bribery and corruption (ABC), anti-money laundering (AML), and economic and trade sanctions (Sanctions.). Strict laws and regulations govern the activities of and set high expectations for insurance companies and financial institutions on AFC topics. MetLife’s conduct in these areas is subject to regular scrutiny by regulators. As well, MetLife is prioritizing growth of its agency business and transforming its capabilities to meet customer expectations for digital solutions, and these business developments may impact how relevant AFC controls are designed and implemented.


The Regional Anti-Financial Crime Compliance Lead for MetLife’s Asian region will, in collaboration with the Asian Regional CCO and CEC team, have compliance oversight responsibility for MetLife’s regional AFC program for Asia, covering all business lines and functions operating in the region and supporting the global AFC program. The role requires AFC subject matter expertise including substantive knowledge of AFC regulations and expectations in Asia and a solid understanding of life insurance operations in Asian markets. It entails working closely and collaboratively with the Asian Regional CCO and the Asian Regional CEC team, business management and other functions on strategic initiatives and emerging issues. In addition, this role requires strong leadership and an ability to partner with peers to advance global AFC strategies for the region ensuring discipline, consistency (where appropriate) and risk-based commercial practicality around AFC’s global coverage model.


This role is responsible for working with Global AFC, the Regional CCO, Regional and local CEC teams and management to ensure the global AFC program is effectively operationalized within the Asia region, with a focus on relevant tools, policies and training and providing appropriate check and challenge needed to maintain a strong and effective regional AFC program, while appropriately factoring local regulatory environments and business models. This role will also be expected to develop a knowledge base of relevant Asian business systems, processes and controls. As well, this role will support the Global Head of AFC in driving the overall AFC agenda and work in partnership with other functions active in adjacent spaces, such as the Law Department, government relations, third-party risk management, and Internal Audit.


Key Responsibilities:

  • Perform regional compliance oversight of the execution and implementation of the AFC operating model as it applies to Asian businesses and corporate functions, including appropriate check and challenge, involvement in production and review of regional AFC metrics, monitoring of regulatory developments, as well as regional support of local CEC activities such as monitoring and testing, developing and delivering training, and the vetting and oversight of third-parties.
  • Advise global AFC team on Asian impact and business nuances to be factored into the design and implementation of global AFC policies, standards, procedures and other initiatives, coordinating local and regional input and feedback as appropriate.
  • Actively participate in regional industry / compliance professional forums and establish appropriate connections in the region to enable benchmarking of AFC program elements and sharing of industry best practices unique to the region.
  • Provide Regional and local CEC needed advisory support during AFC-related risk assessments, Internal Audit reviews, and local regulatory examinations and corresponding remediation efforts.
  • Partner with Regional and local CEC teams to conduct region-wide quality assurance reviews of local AFC program elements and work with Regional and local CEC and management on actions to address material weaknesses (risk prioritized as appropriate).
  • Serve as an AFC resource and expert to the organization regarding financial crime related issues, including assessing and facilitating the response to escalations from the businesses and local CEC officers, including MLROs.
  • Partner with MetLife Asia’s business areas, corporate functions, and regional and local CEC to ensure effective awareness and engagement on AFC risk.
  • Provide advice, as needed, and credible challenge to each Asia business area, country, and corporate function on compliance with relevant AFC laws, regulations, and policies.
    • Work closely with peers in CEC to ensure consistent processes and approaches are, where appropriate, followed and synergies realized, breaking through silos, and encouraging a collegial, globally coordinated AFC and Compliance program.
    • In furtherance of the regional compliance oversight and support of the Asia AFC program, collaborate with Regional and local CEC teams to stay abreast of changes in the regulatory environment and the business impact of material AFC-related regulatory changes impacting the region
    • Support operations in Asian businesses in their review and updating of AFC policies, procedures, and processes in light of changing regulatory requirements and expectations.
    • Develop and lead initiatives to advance, where required and on a risk-prioritized basis, working with the Regional and local CEC teams, the effectiveness and sophistication of regional and country AFC compliance programs.
    • Support the regional AFC program in the development and implementation of relevant training on AFC regulations, policies, risks, and processes.
    • Reporting and oversight of metrics to measure regional AFC risk, including key performance indicators, working with the Regional CEC team to ensure timely analysis and reporting to Global AFC and regional management (aligned with Global and Regional Compliance reporting cadence).
    • Collaborate with Regional and local CEC, the Law Department and other functions on policies, practices, incident response and investigations.
    • Advise on compliance policy interpretation and support regional and local CEC in working with business areas and corporate function partners to resolve significant breaches and violations of such policies, and external reporting when required.
    • Work collaboratively with other control functions, including third-party risk management, to ensure the efficient, effective, and risk-based vetting and oversight of vendors and other third parties that may create AFC risk.
    • Oversee and actively participate in execution of the AFC program as it impacts Asia, ensuring appropriate coordination and consultation with local and regional CEC.


Essential Business Experience and Technical Skills:



    • 7+ years of risk management or compliance experience in a relevant business (financial services/insurance), including relevant AML / AFC experience and a demonstrated risk, governance, and ownership mindset.
    • Excellent interpersonal skills required to develop partnerships and relationships throughout the organization; experience interfacing with senior leaders and the business to provide guidance with respect to AFC matters while accomplishing business objectives.
    • In-depth knowledge and proven expertise with analyzing and applying laws, regulations and corporate policy and procedures for compliance with AFC / AML laws and regulations, such as the Foreign Corrupt Practices Act, the UK Bribery Act, and OFAC sanctions programs.
    • Demonstrated effectiveness assessing AFC risks and developing controls and processes appropriate to firm risk appetite while eliminating unnecessary and inefficient processes and activities.
    • Strong record of driving success within a collaborative team framework.
    • Being a leader for CEC to strengthen the AFC risk management program by being forward looking, embracing and leading change, collaborating on compliance best practices, and methodically working to strengthen compliance coverage of the relevant businesses and functions.
    • Technology and data management acumen sufficient to enable productive partnerships with GTO and other partners.
    • Experience handling AFC investigations and having an ability to mobilize, lead and prioritize quickly in the face of a potentially significant incident.
    • Excellent written and verbal communication skills, including the ability to prepare and conduct presentations and communicate with senior and executive management.
    • Must be a dedicated, self-motivated individual with an ability to work independently and in a team environment.
    • High degree of professionalism, sound judgment and discretion.
    • Ability to think proactively and make recommendations and complex decisions, and to anticipate regulatory needs and expectations and plan for them.
    • Exceptional ability to manage confidential information in a professional manner.
    • Industry related certifications (ACAMs) or plan to become certified within one year.


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at to learn more about our brand, history, and values. 


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Requisition #: 118552