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Implementation Systems Analyst III

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Date Posted: May 6, 2022

Location(s): Remote, US, 0

Company: MetLife

Location: Virtual within commutable distance of Auroa, IL


Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will be rresponsible for planning and managing the conversion of new clients plan data and installation of new plans.


Key Responsibilities:

  • Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.

  • Perform moderately complex pre-Implementation processing tasks.
  • Assist coordinating day-to-day client service requests.
  • Intermediate level subject matter expert. Works on moderately complex projects.
  • Establish positive relationship with brokers, serve as point of contact throughout process.
  • Partner with business units including Sales, Administration, I.T., and other administrative business units to ensure that implementations are delivered consistently, timely, and of high quality.
  • May be responsible for systems-related issues associated with new plan installations and conversions.
  • Act as liaison between organization’s technology and plan administration staff during and possibly after the implementation process.
  • Implement changes and coordinate systems processing during the installation process.


Essential Business Experience and Technical Skills:


  • Live within commutable distance of  Aurora, IL
  • 3+ years relevant business experience
  • Moderate project Management Skills.
  • Moderate customer service skills/customer centricity.
  • Moderate problem solving & communication


  • Bachelor’s Degree preferred
  • Client-facing Project Management experience preferred


Business Category

US Business


Number of Openings



"At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers."



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 125514