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Lead Business Systems Analyst

Date Posted: Aug 29, 2018

Location: Greenville, SC, US, 29607

Company: MetLife

Job Location: Greenville, SC Alternate Job Location: Cary, NC


Role Value Proposition: 

We are looking for a Lead Business Systems Analyst to join our Group Operations Solutions Delivery IT team. The incumbent will set high standards of performance for self and others. A lead BSA will gather, review, analyze, and evaluate user needs. Is involved in planning the BSA effort on the project. Acts as a primary SME liaison between business users/BAs and IT project team. Manages user expectations and requirements scope. Participates in fit/gap analysis of functional requirements. Works with Project Manager to ensure compliance to System Development Life Cycle (SDLC). Provides estimates for BSA work efforts on new projects and for on-going forecasting. Has ongoing interaction with senior management. Performs related duties as assigned or requested.


Key Responsibilities:

  • Elicit, document and manage functional requirements.
  • Act as a primary liaison between business users/BAs and AD/QA project team
  • Manage user expectations, changes to requirements and project scope 
  • Might lead a small team of BSAs or other resources
  • Follows approved SDLC and project management methodology, ensuring that all required steps are followed, required deliverables are produced, and all approvals are obtained


Essential Business Experience and Technical Skills:


  • Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
  • 5+ years of related experience in Business Systems Analysis or related technical background
  • Demonstrated ability to lead and drive change through influence
  • Skills with Requirements management software – i.e. Blueprint, Irise and/or Clarity as well as MS office (Excel, Office, PPT, Access)


  • Work experience in Insurance and/or Financial service industry
  • Demonstrated Knowledge of Group insurance products


Business Category

Regional Application Development – Group Operations IT


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 102456 

Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina