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Senior Compliance Consultant

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Date Posted: Jan 18, 2023

Location(s): Dublin, IE

Company: MetLife

Job Location: Ireland

 

MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs, serving 90 million customers. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. It operates in nearly 50 countries worldwide and has circa 65,000 worldwide employees.

 

Role Value Proposition: 

 

Compliance Risk Management (CRM) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (GRM) and maintains a matrixed reporting line to Legal Affairs.

 

This role is part of a critical Dublin Compliance Department that supports MetLife’s Dublin office and European branches. This role helps support and protect the company from sanctions, fines and reputational damage. It helps ensure that MetLife’s local operations are conducted in compliance with ethical business practices, MetLife policies, EU and the Central Bank of Ireland’s expectations and local regulatory requirements throughout its operations. It assists in the implementation and fulfillment of compliance and monitoring programs locally and in its third-party distribution network in Europe and outsourced operations.

 

This is a great opportunity for someone who wants to gain experience working in an international environment and work in a compliance function whose standards are considered “best in class” from a global perspective. This position will give you an opportunity to interact with the Compliance Teams in European branches and in US regional teams, as well as relevant stakeholders across the business. This role will suit someone who takes a positive, and proactive approach to work, and who is eager to learn, challenge the status quo, take ownership, and develop his/her skills during their time working in MetLife. 

    

 

Key Responsibilities: 

 

  • Support in the Compliance Risk Assessment Program and Non-Financial Risk Assessment (NFRA) roll-out/campaigns, review and challenge 1st line input, as applicable, review and challenge 2nd line recommendations from the branches with the aim to minimize identified or potential risks in the ​business and ensure a consistent approach is adhered to
  • Support the Compliance Director and the Head of Compliance of MetLife Europe in the comprehensive oversight of the branches with particular attention to AML/CFT
  • Perform and oversee risk-based testing and monitoring activities in dedicated MetLife Europe branches  
  • Ensure oversight of local compliance issues and other activities such as: regulatory breaches, fraudulent activity, regulatory interaction, implementation of new regulatory requirements, compliance reporting, compliance testing etc
  • Partner with the business functions and relevant stakeholders (locally and regionally) to identify Compliance risks and advise measures to address any identified control weaknesses
  • Ensure regulatory expected governance is met through regular reporting preparation to Senior Management and Committees/Board of Directors
  • Actively participate in governance meetings at the branches level
  • Ensure that products are designed in accordance with all applicable laws and regulations and with MetLife standards and that sales meet company requirements for suitability and that these are properly documented.
  • Ensure that Sales/marketing materials are in compliance with all laws, regulations and company policies
  • Ensure that customer complaints are properly handled and are reviewed to identify significant compliance issues and that such issues are properly addressed.
  • Ensure that business practices are compliant with all Privacy and Data Protection laws.
  • Work with the relevant stakeholders to develop/update and implement compliance-related metrics and guide management reporting that will help with effective oversight and management of compliance risks.
  • Ensure that effective mechanism to provide feedback to the business is in place and that corrective actions are taken to address any weakness, in a timely manner.
  • Report at regular intervals to the Head of Compliance on all compliance related issues, timely and accurately.
  • Work with the Enterprise and EMEA Compliance Program teams to identify and adopt compliance best practices, ensure that MetLife standards are met in all areas and report significant compliance issues.
  • Attend project meetings and provide Compliance input and challenge throughout the project lifecycle
  • Ensure compliance with the Enterprise Compliance Program policies and procedures with timely updates and with branches oversight of the same
  • Responsible for maintenance of all compliance registers and logs.
  • Foster the advisory role and advise/guide the business in compliance related areas.
  • Participate in DEI, CSR and sustainability efforts.

 

 

Essential Business Experience and Technical Skills:

 

  • Experience of working within the Compliance/control-related areas for at least 3 years, preferably in insurance or financial industry – risk management, legal, internal audit;
  • Experience with preparing and reviewing metrics and reports, a strong excel knowledge is essential
  • Ability to communicate effectively (both written and verbal) with all levels, including senior management and external stakeholders;
  • Organizational skills with ability to manage multiple priorities and work with various process leaders within the business
  • Critical thinking/good analytical skills
  • Active participation and ability to support in transformation
  • Proactive and strategic thinking and planning, with ability to contribute as an individual and as a team member
  • Ability to embrace difficult conversations and be empathetic with others
  • Ability to turn negative events and challenges into opportunities; solutions oriented
  • Degree and appropriate professional qualifications – University education
  • Business acumen and commercial awareness;
  • Influencing and gaining commitment;
  • Flexible and adaptable style
  • Ability to demonstrate MetLife’s Success principles in the day-to-day job and operate in line with MetLife’s Winning the Future strategy
  • Knowledge of local (EU) regulatory requirements for financial services businesses especially insurance ones is a plus.

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MetLife Success Principles

  • Experiment with Confidence – Courageously learn and test new ideas without fear of failure
  • Act with Urgency – Demonstrate speed to action with agility and determination
  • Seek Diverse Perspectives – Source ideas and feedback to expand thinking and make informed decisions
  • Seize Opportunity – Drive responsible growth and identify areas for continuous improvement
  • Champion Inclusion – Foster an environment where everyone is valued, heard, and can speak up
  • Create Alignment – Partner with others across the organization with candor and transparency
  • Take Responsibility – Be accountable and act in pursuit of the right outcomes
  • Enable Solutions – Anticipate and address obstacles while managing risk
  • Deliver What Matters – Execute meaningful priorities and follow through on commitments

 

We ensure to reward and recognise our employees for their contributions and accomplishments at work.   We value our employees’ commitment to their work by offering a competitive and extensive compensation and benefits package. This includes 25 paid holidays, performance-based bonus, health insurance, income protection  and pension benefits. MetLife will also assist in the funding of professional fees for employees where it is relevant and aligned to your position within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax

 

Bring your true self to work every day, receive the development and support you need to perform at your best, opportunities to advance your career and surround yourself with likeminded people. Join MetLife.

#LL-WRAPJOB

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, martial or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. MetLife maintains a drug-free workplace.

In order to apply for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.

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