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Director, Sales Planning & Management

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Date Posted: May 12, 2022

Location(s): HK

Company: MetLife

Position:  Director, Sales Planning and Management Asia


Job Location: Hong Kong /Malaysia


Department: Regional Distribution


Regional Distribution has been driving Distribution Excellence for the past three years to transform and enhance Asia Distribution to the next level.   Besides its immense efforts for the transformation, Regional Distribution is also highly responsible for BAU work, monitoring sales regularly and finding and solving issues and challenges.  Regional Distribution closely works with all the distribution departments of the local countries in Asia along with other Global/ Regional departments cross-functionally.


Asia for MetLife is the most  important growth area with very diverse markets and landscape. We are completely re-thinking the Asia Distribuion model and need a few leaders with the right mix of experience to help implement and manage the revamped Distribution model. This team works appreciating cross functional experiences from various industries and functions (technology, product, operations, sales etc.) to work together in a non-hierarchical way.



Role Value Proposition:


The Director, Sales Planning and Management will be responsible for overseeing BAU sales of Asia countries.  He/she will collect numbers from all angles within the organization, monitor and analyse trends of the numbers, find issues/challenges and generate reports for relevant stakeholders for management updates and decisions.  He/she will communicate with Locals and Global/ Regionals at mutual needs. 


A successful candidate needs to be always open to change, good experience in sales operations, be strong with numbers and analytical skills, and open for technologies, and requires good communication skills all around.


This role is seen as a springboard for future MetLife leaders and sets up the individual to take on leadership roles in Sales or any other area. This role however is not for someone who is driven by ranks and hierarchies and cannot work in a flat highly evolving environment.


Key Responsibilities:


  • Full ownership of collecting/analysing sales numbers and generating management reporting
  • Monitor the sales metrics covering both overall sales and leading indicators related to distributions in Asia
  • Find issues and challenges and propose solutions in time
  • Present to senior executives and ensure transparency on BAU sales and initiatives
  • Work with a cross functional team across various functions and capabilities
  • Business planning, regional budget management



Key Relationships:

  • Reports to: Head of Regional Distribution
  • Direct reports/team: None
  • Key Stakeholders: CEOs and Heads of Distributions of countries, Regional President – Asia,


Candidate Qualifications:


Essential Business Experience and Technical Skills:

  • Strong record of success working in Distribution in insurance
  • Experience in sales planning, monitoring sales numbers, and reporting
  • Analytical mind on sales metrics
  • Good skills with Microsoft office tools, e.g., Excel and PowerPoint
  • Past consulting or transformational experience appreciated
  • In addition to English, fluent in either Japanese, Mandarin is a plus
  • Ability to operate effectively in a highly matrix environment  




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 124147