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Product Sales Support

Date Posted: Jul 14, 2021

Location: Cleveland, OH, US, 44114

Company: MetLife

Role Value Proposition:


MetLife Legal Plans is the country's largest provider of legal voluntary benefits, serving over five million people at more than 3,000 organizations, including 200 Fortune 500® companies. We have more than 40 years of experience in employee legal services and are committed to providing excellent care to our plan members, sponsors and network attorneys.


The focus of this role is to maximize the distribution of the legal plan product through MetLife Sales Distribution. This position provides sales support and product expertise to sales field force as well as intermediaries within their assigned areas to drive sales. The focus of this role is to support sales of the legal plan by assisting Regional and National Account Sales Managers as well as the marketing team. The Sales Support role provides a broad spectrum of support services to enable sales and support the field. In addition, the role may work with Administration, Finance, Marketing, and service groups to develop and drive strategies to increase quote volume, closing ratios and persistency.


Key Responsibilities:


  • Assist with the development and completion of proposals (RFPs), questionnaires, marketplace comparisons and custom plan designs
  • Field phone and website queries, assist with responses to daily requests for information from sales field
  • Focus on competitive analysis, plan design development and supporting customer acquisition efforts including  RFP responses, proactive quoting and pricing opportunities
  • Creation of reports on industry performance, opportunity analysis including white spacing mapping
  • Participation in Legal Plan initiatives, projects and programs as directed by management
  • Timely completion of reports including activities, progress and strategies


Essential Business Experience and Technical Skills:



  • Bachelor degree from an accredited university
  • 5+ years of experience in B2B sales
  • 3+ years of experience in marketing and/or sales within the group benefits marketplace
  • Proficiency with Microsoft Office products including Excel and PowerPoint; and knowledge of Adobe InDesign
  • Detail-oriented and well-organized, with the ability to effectively manage a high-volume workload
  • Analytical skills to identify issues and develop pertinent, responsive strategic solutions
  • Ability to effectively translate strategic plans and communicate to sales and other partner organizations through marketing and training programs
  • Proficiency with internal customer relationship management databases



Business Category

US Business – Legal Plans



Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $659.6 billion of total assets under management as of December 31, 2020. We are ranked #48 on the Fortune 500 list for 2020. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies.   


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at to learn more about our brand, history, and values. 


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.



Nearest Major Market: Cleveland