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Production Mgmt Senior Analyst

Date Posted: Sep 14, 2018

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary  



Role Value Proposition: 

The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, and project managers with the freedom to create innovative solutions to address core business challenges within MetLife. With a technology hub in the Research Triangle area (Cary, North Carolina) devoted to delivering customer-centric world-class service, we’re excited to find highly skilled talent to join the MetLife GTO family.


The IT Production Management Analyst will be part of a team whose focus is on activities related to supporting the infrastructure demand funnel process, working with our application development and infrastructure partners, to support the infrastructure capacity request from inception through deployment.  Activities include capacity analysis, planning, forecasting, documentation, and reporting.


Key Responsibilities:

Performs some or all of the following:

  • Working with our application development and infrastructure partners, to help drive the infrastructure demand funnel process from inception through deployment. 

  • Supporting infrastructure demand funnel planning, forecasting, documentation, metrics, and reporting.

  • Helping create and maintain infrastructure demand funnel strategies, which forecast distributed capacity demand for the coming year.

  • Identifying opportunities for infrastructure demand funnel cost avoidance and/or demand reduction.

  • Leading application decommissioning activities.



Essential Business Experience and Technical Skills:


  • 5+ years of related experience related to infrastructure demand funnel planning, analysis, deployment, and financials.
  • IT infrastructure financial knowledge – understand infrastructure chargeback model.

  • IT Infrastructure technical knowledge – understand distributed platform architecture.

  • Degree in Computer Science, Information Systems, or other related field.

  • Apptio, and QlikView experience.

  • Intermediate to advanced skills in Word, Excel, and PowerPoint.



  • Insurance or financial services industry experience.

  • Knowledge of mainframe platform.

  • Infrastructure chargeback models experience.

  • Application development or operations experience.



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 





MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 100726 

Nearest Major Market: Raleigh