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Manager IT Business Systems Analysis

Date Posted: Aug 31, 2018

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: Cary, NC


Role Value Proposition: 

We are looking for a Manager of Business Systems Analysis to join our Group Operations Solutions Delivery IT team. The incumbent will set high standards of performance for self and others, set work objectives, focus the team, monitor efforts of the team and help ensure business objectives are met with high degree of quality while using the appropriate tools Will also lead financial planning and develops SOW deliverables as well as SLA partnering with vendors & suppliers, managing their efforts. Will be responsible for financial management and cost estimating. 


Key Responsibilities:  

  • Manages a team of ten business systems analysts and oversees all aspects of business requirements acceptance and functional design activities.
  • Collaborate with Business Partners, IT teams and SMEs to ensure business requirements and functional designs are complete and appropriate.
  • Follows approved SDLC and project management methodology, ensuring that all required steps are followed, required deliverables are produced, and all approvals are obtained
  • Oversees the development of BSA team members, ensuring that skill set of the team are appropriate for the expected design activities


Essential Business Experience and Technical Skills:


  • Bachelor's Degree
  • 8+ years of related experience in Business Systems Analysis or related technical background
  • Demonstrated ability to lead and drive change through influence
  • Prior experience with complex, global matrix environments and management relationships – ability to lead development staff and vendors, on / offshore teams
  • Skills with Requirements management software – i.e. Blueprint/Irise and/or Clarity as well as MS office (Excel, Office, PPT, Access)


  • Work experience in Insurance and/or Financial service industry
  • Demonstrated Knowledge of Group insurance products


Business Category

Regional Application Development – Group Operations IT


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.





MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 98746 

Nearest Major Market: Raleigh