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Lead Business Systems Analyst

Date Posted: Jan 14, 2022

Location: Cary, NC, US, 27513

Company: MetLife

Role Value Proposition: 

We are looking for accomplished Business System Analyst who is passionate about creating business impact using a vast array of machine learning and statistical techniques, across different functions. This portfolio of work will deliver data driven decisions across all critical business functions such as customer engagement, distribution, underwriting, claims operations, risk management, products and tackle hard, open-ended problems. BSA is a critical role and act as a backbone to an analytics life cycle, responsible for Requirement gathering and solutioning. The role requires a BSA enthusiast with strong analytical expertise, very strong in SQL and Big Data technologies to design approaches and build analytical solutions across various use cases. Experience in Insurance domain and analytical background will be a major plus. The person will also mentor BSAs and Associate BSAs and review their work.


Key Responsibilities:  

Elicit, document and manage functional requirements. Act as a primary liaison between business users and the system development/quality assurance project team. Manage user expectations, changes to requirements and project scope. Reviews, analyzes, and modifies large scale system projects. Maintains records to document program development and revision. Lead the development for varied projects. Responsible for prioritizing problems, incidents, and service requests, may lead or manage process. Identifies and implements operating efficiency solutions for specific domains, may lead teams of various sizes.


Essential Business Experience and Technical Skills:  


  • 5+ years working on ETL processes and DataLake using BigData ecosystems.
  • BA/BS in Comp Science/IS.
  • Strong background on writing SQLs and using other data exploratory tools.
  • Extensive application design/architecture.
  • Experience in writing validation scripts to validate the data, data integrations and ETL transformations.



  • Proficient in project management.
  • Extensive knowledge of application systems.
  • Extensive problem solving.
  • Strong relationship management.
  • Extensive analytical thinking.


Business Category

Global Tech & Ops


Number of Openings



“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 120187


Nearest Major Market: Raleigh