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Agile - Lead Business Systems Analyst

Date Posted: Jan 12, 2019

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: United States : North Carolina : Cary  


Role Value Proposition: 

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities.  The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business systems analysts, and project managers with the freedom to create innovative solutions to address core business challenges within MetLife. The Lead Business Systems Analyst will be an integral part a fast-paced, global, multi-cultural environment where the time/task management, professionalism, and the ability to handle multiple tasks are critical skills.


Key Responsibilities:  

  • Lead development of functional requirements and design documentation
  • Facilitate testing and training
  • Gather, review analyze, and evaluate user needs
  • Act as SME liaison between business users/ BAs and IT project teams
  • Manage user expectations and requirements and scope.
  • Work closely with Project Manager, architects, developers, Test team, business users/ Bas and applicable outside entities
  • Contribute to the development of user guides, reference manuals, training materials and code release artifacts as appropriate
  • Works with Project Manager to ensure compliance to System Development Life Cycle (SDLC)
  • Provides estimates for BSA work efforts on new projects and for on-going forecasting
  • Assist in fulfilling SOX and other compliance requests. Has ongoing interaction with senior management


Essential Business Experience and Technical Skills:



  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Engineering or other related field, or equivalent demonstrated work experience and/or certifications
  • 5+ years business systems analysis experience, or comparable business and technical experience
  • Excellent verbal and written communication skills, as well as, demonstrated professionalism
  • Significant Software Development Life Cycle knowledge and experience, or comparable methodologies
  • Adept experience in creating and presenting Business and/or Functional Requirements Specification documents
  • Microsoft Suite of Applications (Word, Excel, PowerPoint, Visio (or other design tools))



  • Agile Methodology with Scrum framework
  • 3-5 years Project Leadership experience
  • Certified Business Analysis Professional certificate (CBAP)
  • SQL query skills with relational databases, such as Oracle, SQL Server, or DB2
  • Cognos Reports or comparable BI experience or report designer tools
  • Project analyst or comparable coordination skills
  • Insurance and/or Financial Industry experience


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 





MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 101743 

Nearest Major Market: Raleigh