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IT Service Consultant - Hosting

Date Posted: Oct 25, 2018

Location: Cary, NC, US, 27513

Company: MetLife

Job Location: Cary, NC


Role Value Proposition: 

MetLife is seeking an IT Service Consultant, Hosting Services, to join our growing team in Cary, NC.  The team member will manage a global portfolio of reserved instances and related processes that provide an important cost-savings to our IT hosting services. The Service Consultant will interact with multiple teams and present reports to key stakeholders.  The successful candidate is well organized and an analytical thinker, who will successfully manage the portfolio, identify opportunities, and drive the resulting process improvements. In this position you will have the opportunity to put your experience and education to work in an energetic and highly collaborative environment where diverse thought and experiences are valued. Within the team and across the organization, there will be opportunity to acquire knowledge and experience to advance to positions with greater responsibility.  


Key Responsibilities:

  • Become the subject matter expert (SME) of Azure Reserved Instances, responsible for management of our reserved instance portfolio.
  • Operationalize processes and reporting.
  • Maintains current knowledge of reserved instances and feature roadmap.
  • Identifies and drives process improvements.
  • Creates, manages and analyzes data. 
  • Manages and provides reporting and escalates issues to management.
  • Drives automation of reporting, analysis and presentation of data.
  • Works closely with IT Expense Management, Operations, and Technology Business Management.
  • Leads project meetings as appropriate.
  • Performs related duties as assigned or requested.


Essential Business Experience and Technical Skills:


  • 5+ years of broad IT, business systems analysis, or related experience
  • Experience with one or more scripting language
  • Excellent verbal and written communication skills
  • Attention to detail. 
  • MS Office Suite:  Intermediate skills in Word, Excel, and PowerPoint
  • Hands-on experience producing meaningful insights from large amounts of data



  • Scripting experience with Python or PowerShell
  • Experience with business intelligence tools (Power BI experience a big plus).
  • Financial or Insurance Industry experience highly desirable.
  • Bachelor’s degree with major in related field


Business Category

Global Infrastructure Technology Operations - Service Ownership


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 105423 

Nearest Major Market: Raleigh