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Director - IT Audit (cloud)

Date Posted: Jan 15, 2022

Location: Cary, NC, US, 27513

Company: MetLife

Role Value Proposition
Internal Audit is an independent global organization that plays an important role in partnering with the business to ensure management anticipates, recognizes, and appropriately manages risks. The IT Audit Director will be responsible for managing the relationship with the US Business Chief Information Officer (CIO), providing leadership, oversight, and advice over the scoping and testing of key IT risks around MetLife’s US Business application portfolio. This role provides leadership over the assessment and consistent testing of application controls and advisory support around strategic application implementations across the US Business segments including Group Benefits, Retirement & Income Solutions and MetLife Holdings.


Key Responsibilities

  • Manage relationships with the US Business Chief Information Officer (CIO) in addition to Application Development leads across the various US Business segments.
  • Provide thought leadership on the current state and future direction of application development-related topics, including use of agile delivery models, cloud-first implementations and automation of code testing and development.
  • Support the AVP-Group Benefits & US Business Technology Audit in providing leadership and management of the US Business Technology Audit team responsible for testing application controls and leading implementation reviews around strategic IT projects across MetLife’s US Business application portfolio.
  • Lead and manage the US Business Technology Internal Audit team’s audit coverage of US-based application-layer risks (including access and security) for both legacy and new implementations; product aligned teams and model; Agile and DevOps adoption; automation of testing; use of APIs.
  • Perform the risk assessment, audit planning, audit execution, issues management, and develop consolidated results for review and reporting to Global Technology and Operations (GTO) and Internal Audit leadership.
  • Maintain an ongoing collaborative relationship with management and assume accountability for client engagement during audit-related work to ensure timeliness and transparency of audit-related results (avoid surprises)
  • Actively manage the Balanced scorecard metrics and ensure they are on par to meet expectations, and, if lagging, demonstrate urgency to resolve and get metrics back on track
  • Lead teams through the entire life cycle of audit-related projects, including day-to-day supervision of staff to deliver on commitments
  • Ensure quality and timely delivery of audit-related projects and issue remediation testing, including performance of overall reviews per methodology. Issue audit reports in compliance with quality standards
  • Lead and model MetLife success principles in project execution
  • Provide individual-level project evaluations. Responsible for coaching and mentoring IA staff by providing project-based performance feedback to support performance development plans


Essential Business Experience and Technical Skills:


  • 12+ years IT audit experience
  • Proven track record of success auditing and advising IT management on agile project implementations, application data migrations, service level agreements in place between the business and IT, use of APIs, data privacy risks and application controls supporting day-to-day business processes.
  • Experience leading/coaching junior team members on methodology, stakeholder management, and the more technical aspects of integrated business reviews.
  • Able to demonstrate executive presence, and clearly and frequency communicate potential risks, audit scoping and risk assessments, and audit results succinctly and effectively to executive leadership of the organization.
  • Certified 1 or more of the following as a CISA, CISM or CISSP designation.
  • Proficient capabilities in the areas of critical thinking, root cause analysis, and written/verbal communications.
  • Bachelor’s degree required, major in Computer Science, Information Technology or Accounting strongly preferred


  • Proficient experience in auditing cloud configuration settings (Microsoft Azure, AWS); application level cloud migrations
  • Intermediate to advance understanding of the financial services/insurance industry
  • Public Accounting Experience


Business Category

IT Audit


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 122137


Nearest Major Market: Raleigh