Scrum Lead

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Date Posted: May 11, 2023

Location(s): Brighton, GB

Company: MetLife

Scrum Lead

Job Location: Brighton based for two days a week, flexible for the remaining 3 days (Monday to Friday)


We are a company driven by a solid set of principles (see below) and purposes such as diversity, equity, and inclusion. Our working culture provides flexibility and naturally a ‘hybrid’ working model as standard. We are part of the Women in Finance Charter, an initiative set up by the UK’s HM Treasury. We want to benefit from the many positives that come by having a more diverse working culture throughout all levels of seniority and lines of business. Our workforce enjoys excellent benefits, including private healthcare, a brilliant pension, and a host of other benefits to ensure you and yours are kept safe and protected.


MetLife Success Principles

  • Build Tomorrow – We change and innovate for sustained performance
  • Win Together - We collaborate and empower each other to succeed
  • Own It - We deliver for our customers


You’ll be joining a business that is expanding, cares about the community and the environment. You will get a 9% pension as standard, increasing to 13% company max contribution (plus your 4% = a 17% pension). You can also get up to 31 days holiday, hybrid working, life assurance - employee, income protection, private medical insurance, mortgage advice, gadget cover, life assurance - partner, critical illness, travel insurance and dental cover.


Scrum Lead Role Value Proposition: 


Now is an exciting time to be working within the EMEA region at MetLife! Strategically important, the region is experiencing investment, growth, stability, and security. With the positive embrace of Agile we are on journey that will see each of us progress our careers, contribute to success of the business in each respective country and enjoy many rewards both personally and professionally in the years to come. 


The Scrum Lead acts as an expert in Agile methodologies and a leader in process improvement, coaching, mentoring, conflict management, facilitation, and mediation. As a Scrum Lead you will work closely with the team members, Product Owners, other Scrum Masters, Release Train Engineer, and stakeholders to support Sprint and Release Planning, foster team self-awareness, encourage cross-training, decision-making and continuous improvement. The Scrum Lead will help teams become high-performing teams!


Scrum Lead Key Responsibilities:


  • Designs, implements, and monitors the progress of initiatives, milestones, and budgets to ensure timelines and deliverables are met.
  • Lead a number of onshore and/or off-shore scrum teams.
  • Guide Agile teams towards achieving product objectives through adoption of agile technical practices.
  • Facilitate Agile events to ensure Iteration goals.
  • Coach, inspire, mentor teams and promote positive team dynamics to ensure members collaborate and work effectively within the team and with other teams, to manage risks, and dependencies.
  • Collaborate with the Product Owner to support short and long-term release planning, while maintaining a healthy team backlog ready for execution.
  • Coordinate interdependencies between dependent teams. Proactively identify and work to remove or escalate impediments to team delivery
  • Track and report on agile team metrics (CFD, Burndown/up, velocity), escalating issues as needed.
  • Leads meetings and provides updates to leadership regarding status of initiatives.
  • Drive operational excellence through alignment of key customer goals and business priorities.
  • Responsible for initiative execution including but not limited to estimating and managing costs and resources; identifying and managing risks and issues; monitoring progress of all key value streams, deliverables and outcomes; creation and maintenance of detailed work plans, schedules, estimates, resource plans, and status reports
  • Performs other duties as assigned or required.


Scrum Lead Essential Business Experience and Technical Skills:


  • Builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
  • Strong team player and ability to learn quickly 
  • Delivery focused, proactive and motivated
  • Strong relationship-building skills - internal colleagues, 3rd parties, suppliers / vendor management – on and off-shore



  • Bachelor’s Degree in Computer Science, Business other related field, or equivalent demonstrated work
  • 3+ years' relevant experience, ideally gained from working in Financial Services, Insurance and/or Banking sectors
  • Well versed working in an Agile environment and assist managing Agile Ceremonies
  • Organizational intelligence and strong influence management/cross-functional leadership skills; adept at working in a matrixed structure
  • Strong presentation and communication skills with experience providing communication to senior leaders
  • Strong relationship management and facilitation skills with the ability to manage multiple priorities effectively
  • Excellent verbal and written communication skills with focused attention to details



  • Knowledge of SAFe Framework
  • Highly motivated and thrive in an environment where problems are open-ended.
  • Ability to work with applicable collaboration tools that drive an end-to-end delivery of product through persistent teams. 


MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax. 



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.


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MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 131788 

To view our MetLife Job Applicants Privacy Notice please click Privacy policy (

We welcome applications from candidates of all backgrounds, ethnicities, genders, religions and sexual orientations. 

We strive to find the best candidate for all positions and a diverse range of applicants ensures we widen our talent pool in order to achieve this. 

Those with disabilities and neurodiverse conditions, please do let us know about your reasonable adjustments to ensure that we can best meet your needs.

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