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Implementation Systems Analyst

Date Posted: Jun 7, 2021

Location: Aurora, IL, US, 60504

Company: MetLife

Job Location: Aurora, IL  


Role Value Proposition:  Supports the implementation process by ensuring accurate case installation for lines of coverage for pre and post sale activity up to 999 lives.

Key Responsibilities:

  • Perform routine Implementation processing tasks.
  • Support implementation project team.
  • Assists on slightly larger, more complex projects.
  • Routine interactions with sales organization, provide support to resolve issues.
  • Obtains complete sold case materials and reviews for accuracy and compliance with underwriting guidelines. Retrieves any missing data from Implementation Leaders/Sales team.
  • Handles revisions for specified block of business.
  • Achieves metrics for completion of soldcase/revisions/add coverage.
  • Proactively maintains expertise on backend implementation systems.
  • Ensures effective, efficient and accurate case set up and installation deliverables.
  • Performs other duties as assigned or required.



Essential Business Experience and Technical Skills:


  • 2 years related business experience
  • Project Management Skills.
  • Business and product knowledge.
  • Customer service skills/customer centricity.
  • Problem solving & communication skills
  • Positive
  • Motivator
  • Adaptable
  • Someone who takes the initiative


  • BA/BS Degree





At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at to learn more about our brand, history, and values. 


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Requisition #: 117831


Nearest Major Market: Aurora
Nearest Secondary Market: Chicago