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Director-Operational Risk Management

Date Posted: Nov 29, 2017

Location: Tampa, FL, US, 33647

Company: MetLife

Job Location: United States: Tampa, Florida  


Job Summary:

Identify, measure, and mitigate risks resulting from human error, unsupervised trading, transaction processing failure, systems weaknesses, lack of data integrity, and fraudulent activities. Work closely with Operational and credit risk specialists to control the organization's overall risk exposure.


Functional Responsibilities:

  • Oversees a department and management personnel that monitors and analyzes operational risk for the firm
  • Translates senior management vision and develops department vision, strategy, service levels, and business objectives
  • Communicates vision and strategy to staff
  • Designs and develops complex quantitative/analytic models to identify significant risk exposures, establishes tolerance levels, and communicates the effects of strategic plans on the firm’s risk level
  • Proposes, evaluates and implements risk reporting process improvements to increase efficiency and effectiveness
  • Communicates and accurately represents the risk profile of the business to business risk officers, planning officers, and other key data owners
  • Prepares and may present presentations to senior management and the board. Identifies, locates and provides needed training and resources
  • Partners with other operational areas to build strong working relations and improve workflow and organizational issues
  • Partners with market and credit risk management to control the organization's overall risk exposure
  • Forecasts and monitors the budget for areas of responsibility
  • Performs other related duties as assigned or required


Supervisory Responsibilities:

  • Full people management responsibility, including hiring, firing, promotions, performance and compensation management, and training and development


Essential Business Experience and Technical Skills:

  • Master degree in finance, accounting or related field
  • 10+ years of Risk Management or related investment management experience


Business Category



Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Nearest Major Market: Tampa