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AVP - Privacy Office

Date Posted: Feb 18, 2019

Location: New York, NY, US, 0

Company: MetLife

Position: AVP – Privacy Office


Job Location: New York, NY


Department: The MetLife Corporate Privacy Office (MCPO) of Corporate Ethics and Compliance is a central oversight team responsible for the design, maintenance and oversight of the global privacy compliance program for the MetLife enterprise.


The Role: This Assistant Vice President position reports directly to the Chief Privacy Officer. You will have 5 direct reports. Supporting the Chief Privacy Officer, you will be responsible for; managing the day to day operations of the MCPO, interpreting, implementing and updating global compliance policies (especially in response to global regulatory developments. ) In addition, you will be responsible for devising and implementing strategies to further the ongoing maturity of MetLife’s global privacy compliance program; conducting and communicating enterprise-wide risk assessments; and leading global privacy training initiatives.


Key Responsibilities:

  • Executing the privacy compliance strategy for the enterprise, analyzing global privacy laws and regulations and advising the business on privacy matters;
  • Engaging with external stakeholders (including regulators and industry groups), in collaboration with Government Relations, to anticipate and influence new laws/regulations that may affect MetLife;
  • Leading and maintaining cross-functional working groups to coordinate global privacy efforts, including current projects and initiatives, data protection issues (data breaches, etc.) and regulatory awareness;
  • Supporting the development and roll out of privacy training, communications and awareness campaigns (both mandatory and targeted training) across the enterprise to reinforce privacy policies, procedures, and practices;
  • Overseeing and advising on the adequacy of local monitoring & testing activities;
  • Leading enterprise-wide assessments of privacy risk, and validating local assessments of privacy risk (including documentation of risk exposure and quality of issues and action plans) under the Compliance Risk Management Program;  
  • Implementing new processes, tools and systems to identify, assess, measure and monitor privacy compliance and privacy risk across MetLife’s global operations;


Key Relationships:

  • Reports to: Vice President, Chief Privacy Officer
  • Direct reports/team: Five direct reports
  • Key Stakeholders: Regional Compliance Officers; Local Compliance Officers; EU Data Protection Officer; IT Risk & Security; Law Department; Enterprise Data Governance Office; Information Lifecycle Management Office; Third Party Risk Management Office.




Candidate Qualifications:

   Essential Business Experience and Technical Skills:


  • Bachelor’s degree
  • 8-10 years of relevant work experience, including work in a compliance or risk management role
  • Robust knowledge of interplay between Privacy compliance and IT/technical safeguards and data governance/management
  • Ability to multi-task and manage multi-functional projects effectively
  • Ability to travel internationally
  • Strong interpersonal and communication skills
  • Experience with people management

Preferred Qualifications

  • Experience with maintaining Privacy compliance programs for a multi-national organization strongly preferred
  • JD degree from an accredited law school along with strong academic record
  • Foreign language skills


   Leadership Competencies:

  • Thinks Strategically – Sets direction of the ongoing maturity of the global privacy compliance program aligned to the company’s strategy, applying external and global perspective to meet local and global needs.
  • Creates Partnerships – Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
  • Grows Talent – Inclusively and pro-actively develops talent, empowers individuals and manages diverse teams to drive engagement and performance.
  • Drives Results – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with more than $500 billion in managed assets as of December 31, 2016. We are ranked #42 on the Fortune 500 list for 2017. In 2017, we were named to the Dow Jones Sustainability Index (DJSI) for the second year in a row. DJSI is a global index to track the leading sustainability-driven companies.


Our goal in everything we do is to offer customers truly differentiated value propositions that allow us to establish clear competitive advantages. We pride ourselves on being a trusted partner to our customers as they navigate life’s twists and turns. Visit us at to learn more about our brand, history, and values.


MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


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