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Assistant Vice President, Group Benefits Compliance

Date Posted: Dec 29, 2021

Location: New York, NY, US, 10166

Company: MetLife

Position: Assistant Vice President, Group Benefits Compliance 


Job Location: New York, NY


Department: The Corporate Ethics and Compliance Department (“CEC”) manages the firm’s compliance risks to prevent violations of law, rule, or regulation, and designs and delivers a compliance risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise.  CEC is a risk-based department, focused on emerging risks, and providing constructive challenge to the business and functions, partnering closely with them to implement strong processes and effective controls, as well as to better foster and embed a culture of compliance. CEC monitors trends and changes in regulations and develops and implements firmwide and divisional policies and procedures.



The Role

The AVP, Group Benefits Compliance will be an individual contributor responsible for compliance coverage for MetLife’s U.S. Group Benefits business, including MetLife Legal Plans and Pet Insurance, MetLife’s Global Employee Benefits business and MetLife’s Financial Wellness and Engagement business (collectively, the Business).  This role entails working closely and collaborating with the Business and functions on strategic initiatives and emerging issues and may sit on the leadership teams of some senior leaders within the Business. In this capacity, this role will be responsible for offering credible challenge, escalation of issues and reporting as appropriate, and working closely with the Business to implement controls and guidelines while ensuring compliance with global and regional policies, procedures and standards, law, rule and regulation. This role will report to the VP and Head of Group Benefits Compliance and will serve a critical senior role on the Group Benefits Compliance team.



Key Relationships:

  • Reports to: Vice President, Head of Group Benefits Compliance
  • Key Stakeholders: Senior Management within Group Benefits businesses, including Financial Wellness, MetLife Legal Plans, and Pet Insurance  



Key Responsibilities:

  • Develop strategic relationships with the Business and inform them of significant compliance matters that require their attention or action. Proactively anticipate or help plan for changes in the compliance and regulatory environment.
  • Provide support to the Business on policy interpretation and “gray area” exposures.
  • Advise on and provide credible challenge to the Business’ compliance with relevant laws, regulations, and compliance policies.
  • Build and maintain strong relationships with other functional partners including Legal Affairs, Internal Audit, and Risk Management
  • Work with Business management to ensure continued improvement in self-identification of issues, and appropriate escalation and monitoring processes to ensure timely and effective remediation to mitigate compliance risk.
  • Participate in meetings with key business partners to stay informed of new product ideas, business strategies and initiatives, and emerging risks and provide clear guidance and influence on compliance issues.
  • Stay abreast of changes in the U.S. regulatory environment and analyze the business impact of regulatory changes.
  • Oversee and conduct ongoing training to Business associates to reinforce the importance of the CEC program and the applicability of the CEC policies and procedures, and the three lines of defense model for managing compliance risk.
  • Identify and communicate results of compliance risk assessments, compliance-identified issues, and control concerns to appropriate senior management
  • Act as a key contact to Business associates for all compliance-related questions or concerns.
  • Work closely across U.S. Compliance to ensure consistent processes and approaches are followed


Essential Business Experience and Technical Skills:

Business Knowledge/Technical Skills:

  • 10+ years of experience in the insurance and/or employee benefits industry with a legal and/or compliance mindset.
  • Educational background – minimum bachelor’s degree; JD and/or MBA preferred.
  • Excellent analytical and research skills. Ability to apply critical thinking is essential.
  • Excellent written and verbal communication skills, including the ability to prepare and conduct presentations and communications with senior and executive management.
  • Strong interpersonal, management, leadership, and motivational skills.
  • Must be a dedicated, self-motivated individual with an ability to work independently and in a team environment.
  • Must be a results-oriented, performance-based leader who will produce results based on stated goals and objectives and must be able to ensure that individuals in the organization produce results based on their respective performance plans.
  • Ability to identify and assess risk and communicate results to management. Ability to analyze risks and controls and determine when controls are not operating effectively.
  • Knowledge of insurance industry, and principles of insurance sales and back-office operations essential, particularly involving group sales.
  • Knowledge of rules and regulations applicable to MetLife and the Business, including state insurance laws.


MetLife Success Principles

  • Experiment with Confidence – Courageously learn and test new ideas without fear of failure
  • Act with Urgency – Demonstrate speed to action with agility and determination
  • Seek Diverse Perspectives – Source ideas and feedback to expand thinking and make informed decisions
  • Seize Opportunity – Drive responsible growth and identify areas for continuous improvement
  • Champion Inclusion – Foster an environment where everyone is valued, heard, and can speak up
  • Create Alignment – Partner with others across the organization with candor and transparency
  • Take Responsibility – Be accountable and act in pursuit of the right outcomes
  • Enable Solutions – Anticipate and address obstacles while managing risk
  • Deliver What Matters – Execute meaningful priorities and follow through on commitments



MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East.  


We are one of the largest institutional investors in the US with MetLife Investment Management having $666.7 billion of total assets under management as of June, 30, 2021. 


We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”        


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at to learn more about our brand, history, and values. 


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. 


MetLife maintains a drug-free workplace. 


Nearest Major Market: New York City