AVP, Group Distribution - MetLife Pet

Position: AVP, Group Distribution – MetLife Pet

Job Location: Remote

Department: MetLife Pet Insurance  

The Role: This position will be responsible for enabling the distribution, sales and service of MetLife Pet Insurance in the Group Benefits channel and achieving the Group channel financial goals.

Key Responsibilities:

• Partner with sales and service teams across National Accounts and Regional Market to deliver the pet insurance product on an end-to-end basis
• Identify strategies for enhancing 1st sale opportunities across the Group Benefits portfolio
• Participate in finalist presentations and shape pitches in collaboration with sales teams
• Define and refine the ongoing TPE and Enrollment Firms strategy for MetLife Pet and partner with Third Party relationships to secure new partners, grow existing relationships and implement new integrations
• Develop and maintain relationships with voluntary benefits platforms and drive new business by partnering with Marketing teams
• Design and launch a broker engagement strategy for MetLife Pet with key broker partners
• Deepen 2nd sale participation by partnering with Voluntary Communication Specialist teams to drive enhanced communication strategies and participation growth across the book of business
• Manage service escalations and identify new solutions to enhance Pet service across the Group implementation and service portfolio
• Partner with several cross functional teams across MetLife Group Benefits to execute on channel priorities and goals
• Mentors/educate colleagues on marketplace trends and insights and channel guidelines
• Provide ongoing reporting and updates to Pet leadership team and senior and executive leaders

Key Relationships:

• Reports to: CEO, Pet Insurance
• Direct Reports: 1 to 2
• Key Stakeholders: Pet Leadership Team, Product, Product COE, Group Sales and Service Leadership and teams, Voluntary Service Directors, Third Party Relationship Management, Voluntary Communication Specialists, Legal, Compliance, Finance, Marketing, Operations.

Essential Business Experience and Technical Skills:

• Bachelor's degree with 10+ years of relevant experience across sales, business development
• Strong business acumen with business development and sales experience
• Exemplary client management and relationship skills
• Deep knowledge of Group Benefits distribution
• Ability to drive results and outcomes in partnership with several cross-functional teams
• Excellent analytical, problem-solving, and decision-making skills
• Excellent oral and written communication and presentation skills
• Proficient in Excel modeling, PowerPoint, and Word
• Excellent negotiation skills, detail-oriented and persuasive

MetLife Success Principles

• Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.
• Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
• Thinks Strategically - Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.
• Seizes Opportunity - Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.
• Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.
• Motivates People - Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $669 billion of total assets under management as of December 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for this position is $151,000 to $201,300.  The role is eligible for annual short-term incentive compensation and stock-based long-term incentives. MetLife offers a comprehensive benefits program including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to accommodations@metlife.com or call our Employee Relations Department at 1-877-843-3711.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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