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[ CT ]プロジェクトマネージメント部 Program manager & team manager(GG13M)

日付: 2017/11/30

場所: Tokyo, 13, JP, 130-0013

会社: MetLife

【Position Description】

This position is to manage multiple programs and drive the implementation of business initiatives through structured project management methodology, close partnership with business leaders and functional leadership. This position is also to manage the PMO team members and provide guidance to the team members to complete projects and programs successfully.


■Program manager

The role will be responsible for both the development of program/project plans and leading program/projects, consisting of both strategic and operational activities which include –
・Defining project goals and objectives,
・Specifying tasks or how goals will be achieved,
・What resources are needed
・Ensuring that budgets and timelines for projects are achieved
・Completing project documentation – both plans and presentation
・Must be capable in both English and Japanese

It also includes implementing the program and project plan, along with careful controls to stay on the "critical path", that is, to ensure the plan is being managed according to plan.

This role will work with the organization engaging with Business Leadership at multiple levels, ensuring alignment of business and functional goals.


■Team manager

This role involves people management of PMO team members.

The role should contribute to the project methodology of MLJ, and grow team member skills and knowledge.

【Principal Responsibilities】
■Program manager

・Determining implementation plans
・Evaluating support required to ensure successful delivery
・Partner with business owners on the development of the business case, program/project plans and ROI
・End to end program/project management with accountability for program/project budget and results
・Responsible for working across the organization - key business leaders across MetLife to negotiate key business elements critical to the success of the program/project
・Capable of being a single contributor or managing a team
・Establish, manage, and lead a team of professionals that facilitate, drive, and define the program/project and integration plans. Defines roles and responsibilities of the team.
・Organize and coordinate program/project teams across multiple functional and geographic business lines
・Manage external vendors as and when required
・Coordinate with all other MetLife entities to ensure knowledge sharing, efficient deployment of resources, linked strategy and execution.
・Support business leaders by advising and counseling senior members of management to ensure program/project plans are implemented and delivered per plan
・Ensure that company PMO principles are uniformly understood and properly interpreted and implemented by all employees involved in the project

■Team manager
・Lead team member and manage team member’s project/program tasks
・Provide guidance and education to team members
・Suggest enhancement of project methodology and execute the enhancements 

 

Knowledge/Skills/Competencies

・Ability to partner across the enterprise, cultivate strong relationships, and establish critical paths to success
・Ability to focus on the strategic details; delegation of project initiatives to business constituents/staff
・In-depth knowledge of the insurance industry, company operations and laws/regulations on Insurance matters
・Strong relationship builder, ability to influence, and lead teams across multiple stakeholder groups (both in HO, regionally and in country, business and functional areas)
・Leadership: Participative, influence and gain commitment of stakeholders to work towards business goals.
・Workforce Alignment - develop and implement effective people plans to support individual and business needs; adaptability and resilience - maintaining effectiveness in varying environments, managing stress, able to adjust to deal with changing or new environments.
・Management Execution: Business Planning – ability to motivate teams to produce quality outputs, while managing multiple cross functional/country relationships. Develop action plans and time lines to deliver planned outcomes
・Communication: excellent skills to effectively convey information through a variety of mediums at multiple levels. Facility to deliver messages which align with business strategy that keeps to desired outcomes.
・Change Management: effectively manage and communicate change. Implement decisions even if unpopular. Proactively remove blockages
・Customer Focus: understand internal and external customer needs and expectations. Implement effective ways to monitor and respond to customers
・Financial Decision making: make effective decisions to enable business targets to be achieved and exceeded.
・Relationship management: Build Positive Working Relationships / Influence – Leadership capabilities to encourage and demonstrate collaborative and participative behavior, and team work across multiple stakeholder groups (both on and off shore)
・Technical / Professional Expertise: has appropriate knowledge/experience in Project Management (may hold PMI certification), been in a business role within an international insurance organization
・Conflict resolution: confronting and managing conflict resolution, objectively view conflict from all sides, initiate actions, which may include escalation, and outcomes, to resolve conflict in a way that maintains relationships.
・Ability to delegate effectively
・Ability to convey a sense of urgency to the team
・Excellent quantitative analysis skills.
・Multi-task: be able to manage multiple tasks and have excellent follow up skills both internally and externally

■勤務地

錦糸町

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