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Post Issue Rep II

Date Posted: Jan 11, 2018

Location: West Des Moines, IA, US, 50266

Company: MetLife

Job Location: United States: West Des Moines, Iowa


Job Summary:

Performs duties related to annuities, which includes handling death notification cases and paying out death claims.  Processes death claims, updates data in system and/or provides general clerical and administrative support. 


Functional Responsibilities:

  • Process complex financial post issue transactions including Death Claims RMD’s and Fund Transfers on pending death claim cases.
  • Process and generate associated correspondence related to Death Claims.
  • Request, review pending death claims to verify case is ‘in good order” and then processes the case in the administrative system.
  • Make outbound calls to beneficiaries and/or agents regarding Not In Good Order death claims
  • Perform other Post Issue Representative functions, as necessary. 
  • May author original correspondence and perform intermediate to complex research projects.
  • Perform other duties as required or assigned.


Essential Business Experience and Technical Skills:

  • High school diploma
  • 2-4 years relevant business experience
  • Working knowledge of insurance products and applicable policies, procedures, and guidelines


Business Category



Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Nearest Major Market: Des Moines