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Senior Auto Appraiser

Date Posted: Feb 16, 2021

Location: Warwick, RI, US, 2886

Company: MetLife

Role Value Proposition: 


Negotiates settlements and issue payments to claimants for auto repairs after reviewing and applying coverage’s, deductibles and exclusions. Writes auto damage repair cost estimates.


Territory: Rhode Island 


Key Responsibilities: 


  • Negotiates settlements and issues payment to insured’s and claimants for auto repairs, after reviewing and applying coverage’s, deductibles, and exclusions.  Receives assignments electronically.
  • Assesses auto damage using electronic estimating software, prepares damage repair cost estimates and total losses valuations, and photographs damages for documentation. 
  • Negotiates with auto repair facilities to reach agreed repair costs.  Prepares and negotiates supplementary estimates as necessary.
  • Communicates details of auto repair agreements to vehicle owners. Identifies total loss situations, determines value, negotiates and settles total loss claim with customer, coordinates claim document handling and payments with a Total Loss Specialist.  Reports the presence of fraud indicators.
  • Meets a high standard of work production and quality with the capability of handling the most complex assignments.
  • Leads special projects or initiatives as needed.  Performs other duties as assigned or required. Able to be available for CAT duty if needed.


Essential Business Experience and Technical Skills:




  • Minimum of 5 years appraising experience. 
  • Licensed to adjust and appraise in RI.
  • Clean driving record required.




  • Technical auto repair industry knowledge.
  • Estimating software knowledge (CCCOne).
  • Strong organizational and time management skills.  Excellent communication skills - written / oral.
  • ICAR Platinum Designation or working towards designation.



Business Category

P&C Claims


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $600 billion of total assets under management as of December 31, 2019. We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.