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UX/UI Designer (Associate Manager)

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Date Posted: Sep 21, 2022

Location(s): Remote, US, 0

Company: MetLife

Job Location: Remote USA (work from home), must be able to work East Coast hours.


Role Value Proposition

As a member of the MetLife Pet Insurance team, the UX/UI Designer will deliver design solutions for MetLife Pet Insurance priority programs and support continuous evolution of design standards for MetLife. These solutions will primarily be consumer-facing on MetLife Pet Insurance servicing channels for web and mobile apps (iOS and Android). Some solutions may also support internal MetLife Pet Insurance teams.

When working on specific priority programs, the UX/UI Designer will drive delivery the right experiences that meet and exceed user expectations and business goals as part of a product team. The person will focus on how a product feels to users by creating desirable or compelling experiences, based on deep understanding of users’ functional and emotional needs resulted from user research and workflow analysis. The person will also apply brand and visual design elements to a digital design to increase clarity, communicate hierarchy and create emotion. The person will perform visual design discovery, as well as create wireframes, sitemaps, user flows and prototypes to deliver tangible design solutions. The person will participate in all parts of the design process as a member of a multi-disciplinary team – fielding customer research, shaping strategy, generating divergent options, visual design, prototyping, developing, and iterating based on customer and stakeholder feedback.

The UX/UI Designer will keep scalability of design solutions in mind while working on specific design efforts. As a member of the MetLife Pet Insurance team, the person will be passionate about turning compelling design solutions into scalable assets and methods to be available to other design practitioners at MetLife.


Key Responsibilities:  

  • Balances customer needs and business requirements to design user centered experiences for enterprise mobile apps and responsive mobile websites
  • Defines information architecture and sitemaps of digital experiences
  • Creates user flows to define steps needed to achieve user goals
  • Designs UI components leveraging the MetLife design system
  • Defines brand expression throughout the experience
  • Creates wireframes to blueprint the information hierarchy and interactions of a digital experience
  • Creates prototypes to explore and test design decisions
  • Oversees user testing to validate design decisions
  • Creates production-ready design files and assets for handoff to UI developers
  • Performs design quality assurance during development
  • Identifies design solutions that can scale, creates new components to be part of the MetLife global design system
  • Designs following accessibility standards


Essential Business Experience and Technical Skills:

  • 4+ years of experience designing for responsive web and mobile
  • Highly skilled in user experience fundamentals: research, wireframes, prototypes, usability testing
  • Strong knowledge of user interface design, interaction design, information architecture, visual design and the ability to generate design ideas
  • Proficiency with Adobe XD. Figma and Sketch are a plus
  • Experience designing to meet accessibility standards is a plus
  • Skills in CSS, Javascript and HTML a plus
  • Experience successfully partnering with product managers, developers, business analysts, content strategists, design researchers and other designers to arrive at optimal solutions
  • Ability to take direction and work in a team environment, but also to own initiatives.
  • Comfortable designing leveraging a design system
  • Ability to create designs that can scale, and care for alternate scenarios
  • Experience working in iterative processes and in an agile environment



Virtual role - work from home. will need to be on the east coast, or able to work east coast hours. 


Business Category

US Business 


Number of Openings



"At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


The wage range for applicants for this position is $71,700 - $95,600. The role is eligible for incentive compensation under the sales incentive plan for your position. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.