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Short Term Disability Unit Leader

Date Posted: Aug 9, 2019

Location: Tampa, FL, US, 33647

Company: MetLife

Job Location:  Tampa, Florida                       


Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will investigate Short Term & DBL disability claims; and makes determination on claims settlement within authorized guidelines


Key Responsibilities: 


  • Supervises team of claim specialists.
  • Manages workflow; screens and distributes work based on skill level.
  • Ensures adherence to performance guarantee’s, resolves client service issues, and maintains data integrity.
  • May review, record, and analyze data to make claims settlement determination.
  • Assists with people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development.  Performs other related duties as assigned or required


Essential Business Experience and Technical Skills:




  • 3+ years of STD disability Insurance Experience
  • Excellent analytical, decision making and problem-solving skills
  • Highly self-motivated
  • High School Diploma



  • 5+ years of STD Disability Insurance experience
  • Experience with State Disability and Paid Family Leave
  • Bachelor’s Degree


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: [[110520]] 

Nearest Major Market: Tampa