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Senior Fraud Investigator

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Date Posted: Jun 16, 2022

Location(s): Tampa, FL, US, 33647 Bridgewater, NJ, US, 8807 New York, NY, US, 10166 Cary, NC, US, 27513

Company: MetLife

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 


Role Value Proposition: 


The Corporate Special Investigations Unit’s primary global functional responsibilities include internal fraud investigations, development and oversight of fraud awareness and prevention training and reporting of fraud information to internal and external stakeholders.


Key Responsibilities:


  • Conduct all aspects of moderate to high profile investigations that will include interpreting allegations, collecting relevant data in support of case findings, drawing sound conclusions based on thorough assessments and development of facts, and summarizing concerns into a customized reporting structure tailored to the severity of the case and level of explanation required. 
  • Communicate investigation results to line management and other business partners throughout the investigative process.  Develop documents that ensure cases are accepted by prosecuting authorities when deemed appropriate.
  • Escalate business issues identified during investigations, partnering with other business units, Global Risk Management, and Internal Audit, as necessary.  
  • Develop presence within the US including building relationships to be able to act as a reliable and trusted resource for employees to escalate concerns.
  • Lead complex proactive investigations targeting Enterprise-wide areas at risk through well-constructed assignment objectives that are supported by a comprehensive program design and related transaction testing, to include electronically derived results where appropriate.


Essential Business Experience and Technical Skills:



  • 5+ years’ experience in a control function, and possessing a governance, risk, and control mindset with strong ethical standards, or related field.
  • Bachelor's degree in criminal justice or related field, or 5+ years of professional investigation experience with law enforcement agency, or 7+ years of professional investigation experience involving economic or insurance related matters.
  • Experience in the areas of conducting investigations, proactive fraud detection, risk management, testing and monitoring, and management reporting.   
  • Investigation experience within the insurance and financial services industry.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Strong leadership skills with the ability to establish credibility, create partnerships, and build relationships at all levels. 
  • Excellent verbal and written communication skills, including the ability to deliver effective presentations to all audiences.
  • Cultural fluency and ability to work effectively with a diverse, global population.
  • Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word.



  • Has the following qualification: Certified Fraud Examiner (CFE) from the Association of Certified Fraud Examiners (preferred).
  • Expert knowledge of the Company’s operations, products, and services in multiple distribution channels.    


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 125151


Nearest Major Market: Tampa