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Senior Administrator

Date Posted: Sep 3, 2021

Location: Tampa, FL, US, 33647

Company: MetLife

Role Value Proposition: 

 

Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate security, and global innovation.  This role, for a Sr. Administrator, will perform core processing and administrative functions including day to day client services and administrative support to customers and responding to client requests. Perform significant financial transactions in an accurate and timely manner, process individual and corporate account transactions, and prepare reports for internal and external customers. 

 

Key Responsibilities: 

 

  • Address and resolve complex and critical client escalation issues.
  • Perform complex tasks independently for a portfolio of accounts.
  • Manage relationships and complex tasks for a portfolio of assigned accounts
  • Maintains data integrity, facilitates cash flow transactions of Separate Accounts, and provides reporting services on account activity.
  • Provides relationship and account management services to key clients and National Accounts.
  • Performs other duties as assigned or required.

 

Essential Business Experience and Technical Skills:

 

Required:

  • High School diplomas
  • 3+ yrs. related experience

 

Preferred:

  • Bachelor’s  degree
  • 5+ yrs. related experience
  • FINRA Series 6 preferred
  • Proficient oral/written communication skills.
  • Strong problem solving and analysis.
  • Strong multi-tasking and prioritization.
  • Moderate knowledge of group products, services and systems.
  • Strong customer satisfaction focus.

 

 

“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

 

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

       

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.  Visit us at www.metlife.com to learn more about our brand, history, and values. 

 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to accommodations@metlife.com or call our Employee Relations Department at 1-877-843-3711.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

MetLife maintains a drug-free workplace.

 


Nearest Major Market: Tampa