Compliance Manager - Compliance Governance

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Date Posted: Sep 11, 2023

Location(s): Tampa, FL, US, 33647

Company: MetLife

Job Location: United States : Florida : Tampa

Alternate Job Location: Not Applicable : Not Applicable

Work Arrangement: Hybrid


Role Value Proposition: 

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. We’re united by our purpose to help our customers and each other create a confident future; we’re guided by empathy; and we’re inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it’s #AllTogetherPossible. Join us!  


Compliance Risk Management (“CRM”) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (GRM).

Reporting to the Assistant Vice President, Head of Compliance Governance Frameworks, the Compliance Manager is responsible for managing and coordinating the enterprise Regulatory Change Management and Policy Governance programs. The role entails supporting the compliance teams with compliance risk management efforts globally.

This is an individual contributor role that requires an effective communicator and a proactive and process-oriented thinker who can support large scale enterprise-wide efforts.


 Key Responsibilities:  

  • Support the development and ongoing implementation of the global Regulatory Change Management (RCM) Program; manage program Teams site and distribution of program communications; coordinate logistics including oversight of RCM procedures, system training and onboarding, and reporting; report on program implementation progress.
  • Support the development and ongoing implementation of the global policy governance program by maintaining a current CRM policy inventory and supporting CRM policy authors in executing their responsibilities including annual policy reviews and vetting protocols for new/changed policies.
  • Partner with colleagues across lines of business and corporate functions to support the enterprise Policy Governance Committee by managing the pipeline of policies being submitted to the committee for review and approval.
  • Support the Compliance Governance Frameworks team by tracking team progress against key priorities and deliverables, identifying and tracking milestones, due dates, and owners.
  • Communicate on behalf of Governance Frameworks team with regional Compliance Governance Leads to coordinate program execution globally, maintaining alignment with regional and country compliance officers.
  • Manage special Enterprise Compliance Program projects as needed, coordinating with global stakeholders, tracking deliverables, and providing reporting to senior leadership.
  • Demonstrate creative thinking and executional excellence that will include actively seeking out ways to simplify and strengthen the global governance programs and related processes and building efficiency.
  • Foster a continuous improvement mindset and propose enhancements to the compliance risk management framework, leveraging data and technology, informed by industry standards and best practices.
  • Contribute to a positive and supportive team culture that embraces change and succeeds through both collaboration and individual accountability.


Essential Business Experience and Technical Skills:


  • Exceptional written, verbal, and interpersonal communication and presentation skills
  • Strong organizational skills and ability to work independently on multiple priorities.
  • Strong follow-up skills and an appropriate sense of ownership and urgency
  • Cultural fluency and ability to work effectively with a diverse, global population.
  • Advanced analytical and problem-solving skills
  • Strong customer focus and relationship building skills.
  • Proficiency in creating communication materials, presentations, and reports.
  • Proficient in project management
  • Knowledge of learning, collaboration, social media, and/or survey tools and technology
  • Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word
  • Minimum of 6 years of relevant experience


  • Bachelor’s degree in related field.
  • Knowledge of financial services a plus

Assignment Category

Full Time

Business Category

Global Risk Management


Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


MetLife maintains a drug-free workplace.


Nearest Major Market: Tampa