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Business Procedures Consultant

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Date Posted: Jun 21, 2022

Location(s): Tampa, FL, US, 33647 Oriskany, NY, US, 13424 Aurora, IL, US, 60504 Bloomfield, CT, US, 6002 Warwick, RI, US, 2886 West Des Moines, IA, US, 50266

Company: MetLife

Business Procedures Consultant


Job Location:  Virtual but must be commutable to one of the following MetLife offices:    Tampa, FL; Oriskany, NY; West Des Moines, IA; Bloomfield, CT; Aurora, IL; Warwick, RI


Role Value Proposition

In addition to extracting large amounts of data to allow RIS Operations leadership to make informed business decisions, this  position will also focus on the preparation, tracking and analysis of Operational performance metrics.



Key Responsibilities:  


  • Knowledge of accounting, budgeting, and metric practices.
  • Strong Microsoft Excel and Access skills including VBA
  • Provides data analysis, trending, observations, and recommendations for review by senior management.
  • Presents results and analysis to management and senior leadership for business reviews and/or operational updates.
  • Consults with business leaders to determine data reporting, analysis, and timing for current and future.
  • Interpret and translate operational metrics into performance presentation.
  • Participates in special projects, focus groups and special assignments.
  • Actively participates in conducting research, gathering quality information and the production of reports that provide key quality improvements and cost reduction opportunities.
  • Supports organization with various System Access Management requests
  • Maintains Federal and State tax withholding tables
  • Supports the testing and system implementation of tax table changes
  • Collaborates with multiple business partners to support the annual TEFRA and FATCA regulatory notice report generation and subsequent mailings
  • Partners with business teams to process annual tax form mailings (W4, W4P, etc.)
  • Performs other duties as required or assigned


Required Experience:

  • 4-year college degree preferred or equivalent experience
  • Demonstrated planning, tactical, analytical, and strategic thinking skills
  • Effective communication skills, including presentation skills.



Business Category

Business Procedures

Number of Openings



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 126669


Nearest Major Market: Tampa