Share this Job

Business System Analyst

Date Posted: Jul 22, 2019

Location: Querétaro, QUE, MX, 0

Company: MetLife

Role Value Proposition

The Business Systems Analyst will act as liaison between business partners, business analysts, application development and testing support teams. Responsible for eliciting, refining, documenting, reviewing and translating business requirements into artifacts that assist in building software applications that meet business needs. An innovative thinker in an AGILE & Dev Ops Methodology environment to provide technical guidance concerning the business implications of application development projects, to meet project goals


Key Responsibilities

• Responsible for developing functional requirements and functional design documentation, supports, testing and training.

• Gathers, reviews, analyzes, and evaluates user needs.

• Act as a primary liaison between business users/BAs and IT project team

• Elicit, document and manage functional requirements and rules.

• Facilitate functional requirements walkthroughs and respond to Test team ambiguity review questions.

• Design use cases, functional specifications, reports screen prototypes.

• Review test cases

• Work closely with Project Managers, developers, Test team, business users/BAs and may interact with architects.

• Contribute to user guides, reference manuals, training materials and code release artifacts as appropriate.

• Performs other duties as assigned or required


Required Experience

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience.

• Excellent verbal and written communication skills, as well as, demonstrated professionalism.

• Software Development Life Cycle knowledge and experience, or comparable methodologies.

• An understanding of IT documents including Use Cases, FRDs, UAT scenarios, and Architecture with ability to define correlations/traceability to requirements, processes and testing documents

• Microsoft Suite of Applications (Word, Excel, PowerPoint, Visio (or other design tools)

• Highly organized.

• Good communication skills

• 3+ years of related work experience.

• Fluent Spanish language proficiency

• Intermediate English language proficiency


Preferred Experience

• Insurance or financial services industry Knowledge/Experience

• Experience with requirements management and collaboration tools (Blueprint, iRise or equivalent)

• Experience working in an Agile and DevOps environment (AGILE Certification)

• Experience working with offshore teams

• Portuguese language skills


Travel: None to Minimal