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Statement of Health Reviewer II

Date Posted: Oct 13, 2021

Location: Oriskany, NY, US, 13424

Company: MetLife

Job Location: Oriskany, NY

 

Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will reviews, researches, and evaluate pended Statement of Health submissions to determine if statement is able to be processed in accordance with policy provisions.

 

Key Responsibilities:

  • Identify and obtain missing information required to evaluate SOH form and input missing information into system.
  • Determine the insurability of the financial risk, based on the initial review of SOH and all medical information provided.
  • Respond to written and/or telephone inquiries from policyholders, employees, and Account Reps.
  • Provide guidance on SOH /enrollment processes and resolve customer issues swiftly & thoroughly.
  • Evaluate SOH forms to identify situations requiring referral to Medical Underwriter. Work with our internal customer administrative staff to clarify SOH provisions and resolve discrepancies.
  • Maintain good rapport with internal & external customers by taking ownership and projecting an attitude of service.

 

Essential Business Experience and Technical Skills:
Required

  • 1-3 years yrs. clerical or customer service experience
  • High School Diploma required

Preferred

  • College Degree
  • Analytical ability and good judgment in evaluating Statement of Health submissions

 

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

       

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

 

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

 

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

 

MetLife maintains a drug-free workplace.

 

 

Requisition #: 120605

 


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