Share this Job

Sr User Acceptance Testing Consultant

Date Posted: Jan 10, 2019

Location: Oriskany, NY, US, 13424

Company: MetLife

Job Location:  Oriskany, NY          Alternate Job Location :  Cary, NC  

 

Role Value Proposition:  As part of the overall Governance and Enabling Operations, this position is part of the Program Solutions and Delivery User Acceptance Testing Team.  The organization’s focus is on delivering on the Group Benefits project portfolio.  As a member of the UAT team, this role will be accountable for ensuring the quality of the solutions delivered, meet and/or exceed the business’s expectations.  This position is responsible for supporting the User Acceptance Testing effort as well as acts as a liaison between the business and IT personnel to support system enhancements and design activities until deployed to production and post-implementation testing has been completed.

 

Key Responsibilities:

  • Under minimal supervision oversee Medium to large projects that span across multiple areas, applications and functions and/or lines of business pertaining to Claims Group Products (Disability, Dental, Life, A&H, etc.)

  • Creation of detailed project documentation and plans (where applicable), including Scope definition, testing approach, test plans, scripts, schedules communications, stakeholder presentation and sign off documentation.
  • Provides oversight and direction to UAT testers (includes offshore and onshore) for multiple projects ensuring requirements traceability and timely defect management.
  • Responsible for tracking and resolving project issues and escalating issues appropriately and on a timeline basis.  Communicate status, defects and progress clearly and consistently. Create or update reports with status as needed.
  • Working with other Analysts, Consultants and Project Leads as required supporting processes, applications, tasks and projects. Under general supervision, oversees all aspects of

small projects and/or phas

es of larger projects

ƒ

Serves as a liaison between the business and the

IT area, translating business needs into application

software requirements

ƒ

Develops detailed work

plans, schedules, project

estimates, resource plans, and status reports.

Runs or assists with project meetings

ƒ

Provides updates to business leadership regarding

project status and the application and

implementation of technology

ƒ

Determines specif

ic business application software

requirements to address business needs and

analyses and designs solutions

ƒ

Designs, implements, and monitors the progress of

initiatives, milestones, and budgets to ensure

timeliness and deliverables are met

ƒ

Manages critical relationshi

ps with IT, consultants

and vendors, internal end users, and business

customers/leadership

ƒ

Provides information to end users to help resolve

problems regarding assigned system(s)

ƒ

Performs other duties as assigned or required

Under general supervision, oversees all aspects of

small projects and/or phas

es of larger projects

ƒ

Serves as a liaison between the business and the

IT area, translating business needs into application

software requirements

ƒ

Develops detailed work

plans, schedules, project

estimates, resource plans, and status reports.

Runs or assists with project meetings

ƒ

Provides updates to business leadership regarding

project status and the application and

implementation of technology

ƒ

Determines specif

ic business application software

requirements to address business needs and

analyses and designs solutions

ƒ

Designs, implements, and monitors the progress of

initiatives, milestones, and budgets to ensure

timeliness and deliverables are met

ƒ

Manages critical relationshi

ps with IT, consultants

and vendors, internal end users, and business

customers/leadership

ƒ

Provides information to end users to help resolve

problems regarding assigned system(s)

ƒ

Performs other duties as assigned or required

 

Essential Business Experience and Technical Skills:

Required:

  • Working knowledge of supported business functions, workflow, systems and transactions
  • Ability to multi-task and with time management skills and ability to work to tight deadlines to maximize results
  • Strong interpersonal and team skills and the ability to work as a partner with various individuals/teams as needed
  • Possess the ability to work in a matrix (cross departmental) work environment with excellent communication skills, both verbal and written
  • Bachelor’s degree in related field or 3-4 years related work experience

 

Preferred:

  • Ability to interact with databases
  • Knowledge of software Development Life cycle (SDLSC), testing process and methodologies, E2E, Waterfall, Agile, V model, risk Based testing and when to leverage each.
  • Insurance product knowledge
  • Knowledge of insurance Claims Group Products (Disability, Dental, Life, A&H, etc.)
  • Possess strong knowledge of Microsoft tools (Excel, Project, PowerPoint, Work, Outlook)
  • Project Management skills
  • Strong negotiation and conflict resolution skills
  • Ability to influence and communicate the direction of the organization
     

 

Travel

Minimal

 

Business Category

Global Technology and Operations

 

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

 

MetLife maintains a drug-free workplace.

 

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #105625


Nearest Major Market: Utica