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Clinical Support Consultant Psychiatric Specialist

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Date Posted: Jul 26, 2022

Location(s): Oriskany, NY, US, 13424 Bloomfield, CT, US, 6002 Tampa, FL, US, 33647 Aurora, IL, US, 60504

Company: MetLife

Psychiatric Clinical Specialist

Job Location:Virtual New hires must live a commutable distance to  Oriskany, NY Tampa, FL, 

Role Value Proposition:

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will investigate disability claims within authorized guidelines


Key Responsibilities:

  • Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
  • Manages assigned caseload of complex cases; applies specialized training/knowledge to the assessment of cases; provides technical insight and advice.
  • Reviews, records, and analyzes medical records and treatment plans data and compares duration control guidelines and clarifies functional inconsistencies
  • Provides recommendations to team regarding employee's current or potential functional abilities
  • Develops goal-focused return-to-work plans; addresses barriers for return to work
  • Facilitates communication between employee, physician and employer and partners with all parties to achieve a positive outcome
  • Follows established claim policies and practices to resolve claims issues
  • Performs other related duties as assigned or required.



Essential Business Experience and Technical Skills:


  • Master’s Degree in Clinical Psychology or Social Work; if Registered Nurse will accept associate degree or higher with current RN state license. BSN Preferred
  • 2+ years of experience in inpatient or intensive outpatient or outpatient therapy in a clinical setting



  • Licensure in Clinical Psychology or Social Work
  • Disability insurance or workers compensation case management, private rehabilitation risk management, occupational health, or rehabilitation facility is highly preferred
  • Solid verbal and written communication skills
  • Analytical and critical-thinking skills
  • Deep and broad technical knowledge of medical conditions, prognosis, and treatment
  • Basic understanding of the disability contract, its key provisions, and the implication of those provisions



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.



We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.



MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.



MetLife maintains a drug-free workplace.



Requisition #: 127363


Nearest Major Market: Utica