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Manager - Data Governance

Date Posted: Sep 24, 2021

Location: Noida, IN, 0

Company: MetLife


Job Description – Inv - Data Governance Office


Position Title:

Manager - Data Governance       

Function, Responsibility Level:

Operations, Manager



Reports to (Responsibility Level):







Global Grade:

Grade 11

Cost Center (85 series):




PID/s Load Mapping:



Position Summary


Position is responsible for leading the Data Governance Office (DGO) in the delivery of best-in-class methodologies for the design and implementation of the Global Data Governance Program. This position is responsible for leading the Data Governance Office in performing data workflow analysis, and in creating Policies, Procedures, and Standards. This position will develop and maintain supporting data governance documentation, including training materials, meeting agendas, announcements, communications plans, project plans, and meeting minutes. The position will create and maintain status reports, issues lists, and monitor metrics and SLA’s. Establish and lead a central team that focuses on Enterprise Data Management aspects including Governance, Quality, Architecture, Policy and Compliance. Transform Data Strategy into operational (BAU) /Promote result & improvement-oriented culture.


Job Responsibilities


Data Governance

  • Lead and direct Data Governance Office Team
  • Collect and manage metadata, including Business Glossary and Data Lineage.
  • Lead change management process by reviewing requests and routing to appropriate individuals
  • Support identification and management of Critical Data Elements
  • Develop framework for Domain in line with FFP framework and execute plan to ensure Domain's compliance
  • Implement Data Governance tools.
  • Coordinate the resolution of data governance issues: maintain issues list, follows-up with stakeholders on open 'Action Items'. Establishes ongoing communication with stakeholders to communicate work progress and outcome.
  • Monitor data governance metrics and SLAs, assuring required KPI levels are within established thresholds
  • Interpret Group Data Policy and engage stakeholders for adherence to regulatory guidelines
  • Roll out an enterprise-wide data governance framework, with focus on improvement of Data Quality and Data Lineage of Critical Data Elements (CDEs)



Enterprise Data Management

  • Implementation of Enterprise Data Management Standards
  • Ensure delivery of better data throughout the organization
  • Establish robust Data Architecture comprising trusted and available data sets, Lineage, Authoritative Data Sources, Golden Sources
  • Create an environment that makes data and information easily accessible, driving insights while maintaining appropriate access controls
  • Ability to converse with complex data models & databases to support analytical requests
  • Perform reporting on Data Warehouse based on DG findings
  • Design and implement Master Data Management (MDM) solution
  • Perform Business Analysis and work on requirement elicitation


Reference Data Management

  • Define and drive Reference Data Standards, Master Data Management, Data Modelling
  • Perform impact analysis to reference data (domain/dimension; data elements/properties; base members/data sets; hierarchies) to ensure compliance with Data Governance principles
  • Lead Data Relationship Governance (DRG) expansion by performing testing
  • Onboarding and maintenance of identified reference data
  • Ensure effective change management process to support downstream consumers of reference data

Data Quality Management

  • Perform quality control process to ensure system configuration is in accordance with requirements
  • Supports Consistency of Usage analysis; gathers all necessary data inputs for analysis, understanding analysis objectives/outcomes and developing the appropriate analysis method, preparing and delivering analysis results, offering remediation insights
  • Supports the development of business rules and hypotheses to test the consistency of usage
  • Supports Data Quality dashboard and “to-do list” requirements for monitoring and remediation
  • Reviews data issue analysis requests, reviewing and validating intake requests forms.
  • Work with Data Stewards to coordinate the creation of data quality controls and monitoring tools.
  • Implement of Data Quality and Profiling tools
  • Coordinate with Data Custodian, Data Domain Owners and Stewards for implementation of the Data Quality Business rules for corresponding dimensions
  • Document and manage the Technical Data Quality rules
  • Support monitoring the quality of data for Critical Data Elements (CDEs), as well as the remediation of DQ issues identified to ensure data is Fit-for-Purpose.
  • Define, Write, and execute DQ rules and data profiling to quantify the quality of data against DQ Dimensions, Thresholds, and regulations.
  • Log, investigate, track, escalate, and support remediation of Data Quality issues
  • Ensure timely and appropriate communication to stakeholders using Regional Forums


Knowledge, Skills and Abilities




  • Bachelor/Post Graduate/ Master in Accounting, Computer Science, Investments, Finance Business Administration, Communications as well as any other related field of expertise



  • 10+ years of experience in the Financial Services Industry in the following areas: Business Analysis, Compliance, Audit, Data Management, Data Analysis & Reporting, or Project Management


Knowledge and skills (general and technical)

  • Demonstrate superior verbal communication and relationship building skills
  • Advanced knowledge of Microsoft Office tools, including MS PowerPoint, Visio, and MS Project developing high-quality visual aid materials for senior management presentations
  • SharePoint content management skills
  • Proven record of excellent business writing skills including presentations, business requirements, project charters, procedures, and standards along with related training materials
  • Strong analytical and problem-solving skills
  • Ability to work independently
  • 8+ years of experience with Data Governance, Data Management processes, functions, and methodologies
  • Relevant experience in Financial Services industry, Capital Markets and Investment Products
  • Experience with system implementations and process improvement initiatives related to asset origination and asset management workflows
  • Knowledge of the project and system development lifecycle
  • Demonstrate ability to adapt to and manage changes in processes and priorities
  • Demonstrate ability to handle concurrent assignments



Other Requirements (licenses, certifications, specialized training, tool knowledge – if required)

  • Proficient in SQL/ PL-SQL on Oracle, MS SQLServer, Teradata Databases
  • Expert in Data Visualization tools – Tableau, Sisense, Qlikview, IBM Cognos, Power BI etc
  • Experience in data integration/ ETL Tools – Informatica powercenter or Ab-initio
  • Data Analytics and Quality tools – SAS, Informatica Data Quality etc.
  • Data Catalog/ Governance tools - Informatica Axon, Collibra etc.



Working Relationships


Internal Contacts

(and purpose of relationship):


  • NA


External Contacts

(and purpose of relationship) – If Applicable


  • NA








MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.