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Team Leader - IT Operations

Date Posted: Jun 12, 2021

Location: Noida, IN, 0

Company: MetLife

Team Leader - IT Operations

 

Job Description – ITRS – Japan Team Leader

 

Position Title:

Lead – IT Risk and Security

Function, Responsibility Level: Operations Manager (IC)

 

 

 

 

Reports to (Responsibility Level):

 

Manager / Sr. Manager – Operations

 

Supervises: NA

 

Location:

MetLife GOSC

NOIDA

 

Global Grade:

10M

Cost Center (85 series):

 

 

Complexity:

 

 

PID/s Load Mapping:

 

 

Position Summary

 

 

Position is to support and deliver on SLA’s for key security initiatives across critical functions in the Japan ITRS organization focusing on remediation of critical vulnerabilities across various platforms and infrastructures, monitoring of cyber threat incident,  Data Loss prevention efforts, Application security etc.

 

  • Infrastructure remediation services – External and Internal vulnerabilities , TLS , JAVA , Adobe and Microsoft patching
    • Remediate key vulnerabilities in external and internal risk areas to catch up and reduce overall kenna score
    • Drive tracking and removing or upgrading key Java, Adobe, and Windows products to eliminate risk from out of date versions
  • Global tools remediation ( Windows, Firewall , PC encryption , AV )
  • Application Security and Guardium upgrades
  • Security operation log monitoring
  • Focus on remediation/troubleshooting for fixing remediation issues
  • Global workstations patching opportunities
  • Develop scorecards and remediation prioritization / plans ( PC Vs Server )
  • Firewall Log denials and VPN recertifications
  • Focus on Infrastructure vulnerabilities remediation – Internal and External
  • Work of servers , windows/linux infra using Microsoft SSCM
  • Tanium deployments and upgrades

 

 

 

 

Job Responsibilities

 

                                                                                                                                                                                                               

 

 

 

Knowledge, Skills and Abilities

 

 

Education

 

  • IT Graduate

 

 

Experience

  • Total of 5 years of experience with atleast 2 years of experience in Information Technology or related areas
  • L3 Level expert in Speaking, Writing and Reading Japanese Language
  • Should be a Japanese language expert
  • Flexibility to work in Japan Hours ( 6am IST to 2pm IST )

 

 

Knowledge and skills (general and technical)

  • Excellent MS Office skills –  MS-Excel and Business  Powerpoint presentations is a must
  • Excellent Communication skills
  • Must process problem solving, planning, and analytical skills to drive continuous improvements
  • Flexibility in working hours and handling escalation and pressure situations
  • Excellent inter-personal skills with the ability to coordinate cross functionally

 

 

Other Requirements (licenses, certifications, specialized training – if required)

  • Power BI exposure - preferred

 

Working Relationships

 

Internal Contacts

(and  purpose of relationship):

 

  • All Internal GOSC Stake Holders

 

External Contacts

(and purpose of relationship) – If Applicable

 

  • Stateside Client/ Engineers from different regional Security teams (Such as Country/Regional Head for Monitoring/Containment)

 

 

 

Enclosures:

 

MetLife Values :

Our purpose and values

Our purpose is why we are in business and reflects what we stand for and believe in. Our purpose is to help people pursue more from life. Our values are how we achieve that purpose, through an expression of who we are, what we stand for as a company and how we conduct our business:

Customers First

Put Customers First
Caring for and respecting customers is core to everything we do. It defines our work and shapes the culture for our people, radiating out to our shareholders and communities.

Be The Best

Be The Best
We are relentless in our search for new and better ways of doing things. As a leader in our industry, we constantly raise the bar, take calculated risks and learn quickly from our mistakes.

Make Things Easier

Make Things Easier
Products in our industry aren't always easy to understand. That's why we are always looking for simpler ways to connect customers to the best solutions. By doing this, we aim to exceed their expectations and build trust.

Succeed Together

Succeed Together
United by our purpose, we live by a collective commitment to honesty, integrity and diversity. We are open and inclusive, proudly taking and applying the best ideas from every part of our company.

 

 

               

 

MetLife:

 

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      

 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.