Sr. Associate - Technology Services

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Date Posted: Nov 22, 2023

Location(s): Noida, IN

Company: MetLife

Sr. Associate - Technology Services


Position Summary



Position is to manage key project initiatives across critical functions in the ITRS organization focusing on remediation of critical vulnerabilities across various platforms and infrastructures. Perform Patching and deployments using Microsoft SCCM and Tanium.


  • Infrastructure remediation services – External and Internal vulnerabilities, TLS , JAVA , Adobe and Microsoft patching
    • Remediate key vulnerabilities in external and internal risk areas to catch up and reduce overall Kenna score
    • Drive tracking and removing or upgrading key Java, Adobe, and Windows products to eliminate risk from out of date versions


Key focus on :-

  • MS SCCM Patching & Vulnerabilities Remediation
  • Software Configuration Management
  • Hardware Configuration Management
  • Security Analytics
  • Configuration Management Database
  • Global Security Infrastructure SharePoint
  • Global tools remediation (Windows, Firewall, PC encryption , AV )
  • Align R&R and escalation path similar to SCCM
  • Focus on remediation/troubleshooting for fixing remediation issues
  • Global workstations patching opportunities
  • Develop scorecards and remediation prioritization / plans ( PC Vs Server )



Job Responsibilities


  • Manage relationships with global partners and ITRS stakeholders
  •  Timely delivery of the program scope for patching , deployment of tools , integration of cloud entities onto CASB products, identification and fixing of unidentified end-points, onboarding of all AD non-managed domains pushing patches and fixing of servers.


  • Tanium deployments and upgrades





Knowledge, Skills and Abilities





  • MCA, MSc. Computers or Engineering




  • Atleast 2 years in Security Operations
  • Experience in Vulnerability management, Security vulnerability remediation. Patching and Deployments using Microsoft SSCM, Tanium
  • Hands on work experience in governance, risk management Audit and Governance activities for ITRS functions
  • Working experience of managing projects using Agile framework and methodology



Knowledge and skills (general and technical)

  • Databases -  IBM DB2, MS SQL 2008 and 2012
  • Knowledge of Operating Systems-  WINDOWS Server, Linux Server
  • Knowledge of Databases- Oracle, DB2, Sybase, MS SQL Server
  • Intermediate MS Office skills –  MS-Excel and Business  Powerpoint presentations is a must
  • Power BI, exposure
  • Excellent Communication skills
  • Must process problem solving, planning, and analytical skills to drive continuous improvements
  • Flexibility in working hours and handling escalation and pressure situations
  • Excellent inter-personal skills with the ability to coordinate cross functionally



Other Requirements (licenses, certifications, specialized training – if required)

  • Active Directory, Service Now, Endpoint security & Azure DevOps (Preferred)



Working Relationships


Internal Contacts

(and  purpose of relationship):


  • All Internal GOSC Stake Holders


External Contacts

(and purpose of relationship) – If Applicable


  • Stateside Client/ Engineers from different regional Security teams (Such as Country/Regional Head for Monitoring/Containment)




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

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