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Specialist- Technology Services

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Date Posted: May 11, 2022

Location(s): Noida, IN, 0

Company: MetLife

Position Summary: 

Resource is responsible to lead a team of business analysts working on different projects. Work with Business Analysts in understanding requirements and come up with design. Collaborate with testing team in understandings bugs and provide timely fixes.  Code and decode as per the business requirements.

Knowledge and skills -

  • Knowledge about US culture

•             Fundamentals of Learning of Development web portals

•             Knowledge about the Insurance industry in US

•             Demonstrates sound judgment when dealing with Customers, associates or team members

•             Communicates effectively with a focus on Customers

•             Escalate issues if required

•             Data gathering ability/ Eye for detail

•             Team work/ Managing Self / Adaptability

•             Ability to work successfully in production driven environment

•             Adaptability to change

•             Self-disciplined and result oriented

•             Effective communication (verbal & written) and motivational skills

•             Self-motivated, well organized and flexible with a sense of urgency approach

•             Ability to manage multiple tasks prioritizing effectively

•             Ability to find creative and innovative solutions to business problems

•             Excellent analytical and research skills

•             Functional knowledge of IT operations, responsibilities, and workflow processes

•             Must have good working knowledge of standard PC tools like MS Office & MS Project.

•             Knowledge of project management concepts desired, prior participation in project activities and/or project management training

•             UAT or Regression testing.

•             Business Analysis techniques, tools and documents (BRD, FRD and RTM)

•             Knowledge of Reporting fundamentals

•             Exposure to Business Analysis domain

•             Strong analytical and problem solving skill

•             Knowledge of the function, process and systems.

•             Coaching and Feedback ability.

•             Prioritization and time management skills.

•             Advanced knowledge of Microsoft Office tools, including MS PowerPoint, MS Excel and MS Project.

•             Good written and verbal communication, proficiency in English language

 

MetLife:

 

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      

 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.