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Senior Analyst - Process Controls

Date Posted: Jun 4, 2021

Location: Noida, IN, 0

Company: MetLife

Basic Function:

  • To perform IT auditing in the areas of (with strong experience in at least one non-mandatory areas):
    • IT SOX Audits - Application Controls, Infrastructure Controls (ITGCs) for applications, DB, and OS– Mandatory Skill
    • Information Technology Processes (like ITIL/ITSM) – Mandatory Skill
    • Information Security Management and Information Technology Risk Management processes,
    • Information Technology Vendor Management/Vendor Risk Management
    • Cloud and Data center Hosting and Security
    • Network, Telecommunications, and Cyber Security
    • Projects Implementation and Assurance (Pre-implementation, post-implementation audits)
  • Delivery of audit assignments to ensure that all relevant risks are anticipated, identified, recognized, and appropriately reviewed/assessed in alignment with departmental audit procedures and methodologies.
  • Business/ Domain Knowledge - Basic knowledge of the Finance/ Insurance Industry


Essential Functions:


  • Conducts or assists in comprehensive complex process audits, using department guidelines, knowledge of best practices, and understanding of controls to provide management with an independent appraisal of the control environment surrounding business processes or activities 
  • Assesses the soundness, adequacy, compliance and cost-effectiveness of the enterprise’s operational, financial and information systems controls and the accuracy, integrity and completeness of data integral to operations, including management and financial reporting
  • Assists with all aspects of an audit including planning, testing, and reporting
  • Documents work within accepted audit and departmental standards
  • Interacts with business clients to understand processes, risks & controls; develops process maps; conducts testing; and assists with the preparation of audit reports
  • Completes required Sarbanes-Oxley testing
  • General understanding of certain business and operations of MetLife


Project Management:

  • Participate in projects, completing assigned tasks and responsibilities within budget and agreed timelines (and explaining variances)
  • Communicate appropriately with identified stakeholders within Audit and business management
  • Exhibits organization and multi-tasking skills required to successfully engage in simultaneous engagements
  • Tracks and follows up on open issues and key business initiatives  


Relationship Management

  • Maintains a positive working relationship with auditees and sustains an ongoing relationship with key business contacts
  • Effectively maintains the appropriate level of communication with clients
  • Lead discussion with clients in developing action plans to resolve control issues or risks; handles the resolution of high risk issues with management


IT Audit Skills:

  • Strong understanding of IT General Controls;
  • Technical knowledge of accepted best practices for managing IT processes such as ITIL or COBIT;
  • Good understanding of relevant ISO standards such as ISO27001, ISO 22301, and ISO 24762;
  • Use of CAATS/analytics in support of internal audit engagements (financial and non-financial);
  • Program assurance experience or large scale transformation programs;
  • Experience of auditing in at least two of the below:
    • AS400 and similar midranges
    • Mainframe (zOS/OS390), DB2, RACF
    • (Distributed) Wintel, SQL Server
    • (Distributed) Operating System - UNIX/Linux and its flavors
    • Databases - MSSQL, Oracle, DB2 etc.


Other Skills:

  • Basic understanding of the insurance industry and standard insurance business cycles
  • Work with minimal direct instruction
  • Experience in drafting reports to senior stakeholders
  • Able to summarize and present main points in a deck
  • Display ability to take initiative
  • Risk and controls specialist
  • A collaborator who can connect the dots
  • Proficient in Microsoft Access, Word, Excel, Power point.
  • Working knowledge of Analytics like MS Excel/ office, Pivots, Tableau
  • Working knowledge for IT and application controls

Skills-Problem Solving/Analytical Ability



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      


MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.