Assistant Manager - Technology Services

Position Summary

Candidate should be experienced in Identity Governance – Identity & Access Management support function. Should have deep understanding of Identity IIQ preferably in SailPoint technology - Implementation and Administration

• Subject matter expertise as it relates to Identity Governance and Administration and will be responsible for leading and executing design and development of rules, workflows, and other objects for general governance, access request, provisioning and certification in SailPoint IdentityIQ (IIQ) 
• This individual must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams, and interact effectively with the vendor, business stakeholders, and other IAM team members 
• Lead deployment activities, connector configuration, custom-rule development Configuration of Roles, Policies and Certifications and third-party system integration, 
• Participate in the management of source code and build processes for SailPoint IdentityIQ, and leverage past experience to provide recommendations on ways those could be improved 

• Well-versed with Bean-shell or other object-oriented programming language 
• Familiarity with Atlassian products such as JIRA, Bamboo, Bitbucket etc 
• Experience in Multiinstance framework and logiplex applications 
• Excellent verbal and written communication and problem-solving skills 
• Ability to work and make decisions both independently and in a team environment 

• Develop and maintain runbooks for day-day operations 

Job Responsibilities

• CI/CD best practices and robust experience working with technologies such as git, Jenkins, drone, terraform, cloud formation 

• Solid experience with databases (Oracle, SQL, SYBase), application servers, operating systems and network infrastructure 
• Experience with source code management and deployment architecture 
• Fluent in Agile methodology and [Azure DevOps / other Agile management tool], including feature, epic and story development, backlog grooming 
• Excellent communication skills, with an emphasis on the ability to discuss technical issues with both technical and non-technical people and upskilling of Team 
• Excellent organizational skills and the ability to see solutions to their conclusion 

• Ability to define, document, and communicate requirements in business-relevant language 

• Open and keep track of archer finding for greater than read access users in the application
• Excellent Soft skills (Mandatory )
• Excellent Communication skills (Mandatory )
• Excellent E-mail writing skills (Mandatory )
• Excellent inter-personal skills with the ability to coordinate cross functionally

Knowledge, Skills and Abilities

Education

• IT Graduate
• MS Office

Experience

• 8 years plus Experience with installation, integration, deployment, and maintenance of SailPoint Identity IQ 
• Must process problem solving, planning, and analytical skills to drive continuous improvements

Knowledge and skills (general and technical)

• Good understanding and work experience of  

• SailPoint IIQ 
• Report generation 
• Enterprise Directories (AD / LDAP) 

• Exposure to enterprise share-point
• Intermediate MS Office skills

Other Requirements (licenses, certifications, specialized training – if required)

• Certified Identity Management Professional (CIMP) preferred
• Cloud Identity and Access Manager (CIAM) Certification desirable

Working Relationships

Internal Contacts

(and  purpose of relationship):

• All Internal GOSC Stake Holders

External Contacts

(and purpose of relationship) – If Applicable

• Stateside Client/ Engineers from different regional Security teams (Such as Country/Regional Head for Monitoring/Containment)